The Details of Communication

Joe Wynne is a versatile Project Manager experienced in delivering medium-scope projects in large organizations that improve workforce performance and business processes. He has a proven track record of delivering effective, technology-savvy solutions in a variety of industries and a unique combination of strengths in both process management and workforce management.

  Communications Management  

Details, details! Every meeting, every email, every instant message can bring news that other people in your project need to know to act appropriately. As you get news, you have the problem of determining which of the many separate individuals and groups need to know, and in what order. Your memory or simple notes may not be the most productive way to keep track—especially during busy weeks.

Think about what could happen if you miss communicating an urgent point: A team is delayed and not able to start a task; an issue is not resolved fast enough; a risk is not be recognized by the project workforce; you look disorganized and your project falters.

A lot of details to communicate, and significant negative consequences if the communication does not happen fast enough…a bad combination. To stay organized on your communication details, consider keeping a list handy of meetings or groups. During the day, put bullets underneath, building an agenda for the next meeting or other communication.

There are many meetings that you lead or attend, any of which will produce news or information that needs to be passed on. For example,

• Weekly meeting of your project team where you compile status and work on team action items
• Periodic stakeholder update where you request and receive feedback or decisions on issues, or get…

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