7 Best Practices for PMOs

  Governance   PMO   Strategy   ProjectsAtWork  

Gartner has identified seven best practices that leaders of project management offices should employ to meet new business challenges and demonstrate value to their organizations, from providing information that supports more effective decision making to developing the resources and skills to drive strategic change.

Project management offices (PMOs) are increasingly being challenged to prove the value they provide, according to Gartner, which has identified seven best practices that PMO leaders should employ to improve the effectiveness of project, portfolio and program management (PPM) and demonstrate they can support the wider organization and its strategic goals.

"Digitalization and bimodal IT are just two examples of the many developments in the business environment that the PMO must support," said Mbula Schoen, senior research analyst at Gartner. "A failure to evolve and adjust to such changes can result in a PMO being misaligned with an organization's goals, and therefore being seen as failing to deliver value." 

Gartner has identified seven best practices to help PMO leaders adapt to such developments and demonstrate the PMO's value to the business.

1. Acquire the Right People, Knowledge, Skills and Collaborative Behaviors

This is the cornerstone of a highly effective PMO. When project managers …

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