Topic Teasers Vol. 81: Knowledge Management

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  Business Intelligence   Knowledge Management   Lessons Learned   Strategy  

There is good news and bad news! I have been asked to head the largest project of my career—that’s the good part. The bad part—it’s about knowledge management. Of course I know in general terms what that means, but somehow with the budget and size of the team I’ve been assigned, I think they are expecting a much broader scope that I may have anticipated. How can I get a quick update of the latest version of the extent of this generic term?

A. This can mean many different things within an organization. Update yourself with some quick reading, then check with the project sponsor or business analyst to make sure you aren’t including or leaving anything out of the scope that management is expecting.

B. Ask your team to see if any of them have encountered this term in past jobs or in a user group setting. Don’t be afraid to let them fill you in on what this means in today’s terms, especially if they are young.

C. Check at your local community college or with national training vendors to see if they have a two-day class on this topic. If a project manager like you has questions, there must be many other people in your area who need the same information.

D. Ask the Project Management Office (…

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