Project Management

The Self-Aware PM

PMI Sacramento Valley Chapter

Naomi Caietti, PMP is managing editor of She launched her own consulting company to provide global, on-demand virtual services for clients that need a speaker, author or coach.

Recent research shows it’s not your education or intelligence quotient (IQ) that predict success, but rather emotional intelligence abilities. No surprise that emotional Intelligence (EQ) is a key tenet of the Project Management Institute’s Talent Triangle® — an essential skillset for guiding and motivating teams and organizational strategies. The good news is that emotional intelligence can be learned and improved with practice.

What makes an emotionally intelligent project manager? Emotional intelligence predicts people’s ability to control their emotions, manage other people, and achieve success. Daniel Goleman —a leading psychologist and bestselling author of the book “Emotional Intelligence” — identifies the five domains of EQ as follows:

     1. Knowing your emotions.

     2. Managing your own emotions.

     3. Motivating yourself.

     4. Recognizing and understanding other people's emotions.

     5. Managing relationships.

So, how can you tell how much EQ you’ve got? In his Forbes article “Five Signs of People with High Emotional Intelligence,” Mark Murphy identifies five signs of emotionally intelligent people:

     1. They handle criticism without …

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