Project Management

2018 CIO Success Guide

Michael R. Wood is a Business Process Improvement & IT Strategist Independent Consultant. He is creator of the business process-improvement methodology called HELIX and founder of The Natural Intelligence Group, a strategy, process improvement and technology consulting company. He is also a CPA, has served as an Adjunct Professor in Pepperdine's Management MBA program, an Associate Professor at California Lutheran University, and on the boards of numerous professional organizations. Mr. Wood is a sought after presenter of HELIX workshops and seminars in both the U.S. and Europe.

With 2017 almost in the rear-view mirror, it’s time to turn our gaze on achieving CIO success in 2018. Perhaps the best way to start is to reflect on the plusses and minuses of 2017 performances in terms of what added to our success—and what led us away from it.

Based on last year’s “success guide,” how would you rate your performance in the following areas identified by KPMG and Forester?



Positive Performance Contributions

Performance Detractors

Create business value



Navigate business change



Optimize IT investments



Transform IT capabilities



Deliver IT with confidence




Focus on customer benefits and value



Lead the digitization of business processes



Drive the mobile engagement strategy



Invest in big data technologies and skills

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Sometimes I think war is God's way of teaching us geography.

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