Project Management

Artificial Intelligence in the Public Sector

Vinod is a PMP, PgMP, PMI-ACP, ITIL V3 certified Program Manager with 10+ years of IT consulting experience. He has 9+ years of experience managing large IT implementations with the U.S. Public Sector. Vinod is the winner of the prestigious 2018 PMI Young Professional Award.

AI is a buzzword in today’s world, and not just in the private sector. Countries across the world have started to recognize artificial intelligence as a top focus area. Recently, the President of the United States issued an executive order1 directing the federal government to prioritize research and development of America’s AI capabilities.

As is the case with most technological implementations, government agencies are using artificial intelligence at a relatively smaller pace compared to the private sector. This article provides a basic understanding of AI, along with examples and insights on its use in the public sector.

What is AI?
Artificial intelligence is a branch of computer science that primarily deals with the creation of intelligent machines that work and exhibit human-like cognition. Some of the activities include planning, problem solving, speech recognition and learning.

Machine learning, the crux of AI, deals with the development of algorithms that enable computers to learn from example and experience rather than preprogrammed information. These algorithms facilitate computers to learn by trial and error, and by mining information for patterns and data that could help predict new patterns and new data.

The Machine Intelligence Continuum
The machine intelligence continuum contains seven different levels2 with certain degrees of overlap. …

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