Project Management

2019 PMO of the year winner: EPMO steered the largest US mortgage buyer though transformation

Sarah Fister Gale, and PM Network

As a pillar of the U.S. housing market, the Federal National Mortgage Association—or Fannie Mae—knows that owning a home is about more than having a place to live. It’s also an opportunity to make a sound financial investment. For more than 80 years, the government-sponsored organization has been a leading source of financing for the country’s home lenders, creating access to affordable credit for buyers across the nation.

But after the housing market crash of 2008, homeownership in the United States saw a major decline.

"Being able to provide access to affordable homes takes a lot of people working on a lot of things, and something has to actually bring it all together," says Kimberly Johnson, executive vice president and COO, Fannie Mae, Washington, D.C., USA. "So many of the big projects that we undertake require an enormous amount of coordination, prioritization and project management."

To hasten the transformation and ensure Fannie Mae’s success, the organization’s leaders in 2012 elevated the existing project management office to an enterprise project management office (EPMO). Since then, the EPMO has become a central authority to influence decision making amid a governance and delivery transformation.

Guided by the EPMO, Fannie Mae established…

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