Are You Providing Remote Personal Support?

Andy Jordan is President of Roffensian Consulting S.A., a Roatan, Honduras-based management consulting firm with a comprehensive project management practice. Andy always appreciates feedback and discussion on the issues raised in his articles and can be reached at [email protected]. Andy's new book Risk Management for Project Driven Organizations is now available.

  Leadership   Talent Management  

I know I’m not the only one who has had conversations over the last few months about how we’ve all had enough of this pandemic. It is the single most disruptive thing that most of us have ever had to face in our lives, and hopefully ever will have to face. And it’s now been going on for a year.

It’s only natural that people are getting fed up with it and just want to get back to normal. The frustrations are made all the worse by the fact that there is so little we can do to control the return to that normalcy. And while the vaccines are starting to roll out, there is still a long way to go (as I write this, the country I live in has still not received a single dose).

So, no matter how frustrated we may be and no matter how fatigued we are with the pandemic, we still have to grind through the inconvenience a bit longer. That’s going to be difficult, and at times we—and the teams we support—are going to show signs of the exhaustion, anxiety and frustration that everyone is feeling.

As a project manager, you need to be there for your team and support them through those difficult times. That’s an easy thing to say, but how do you do it when everyone is virtual? It’s not so easy to support and assist people when there are computer screens between you at all times.

The basics still apply
If there had never been a …

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