Project Management

How To Create Actionable PM Resolutions

Michael R. Wood is a Business Process Improvement & IT Strategist Independent Consultant. He is creator of the business process-improvement methodology called HELIX and founder of The Natural Intelligence Group, a strategy, process improvement and technology consulting company. He is also a CPA, has served as an Adjunct Professor in Pepperdine's Management MBA program, an Associate Professor at California Lutheran University, and on the boards of numerous professional organizations. Mr. Wood is a sought after presenter of HELIX workshops and seminars in both the U.S. and Europe.

While we can’t change 2021, we can strive to influence the way 2022 turns out—especially when it comes to how well we as PM professionals deliver projects.

The real challenge is not being able to identify project delivery improvement resolutions (PDIR), but to create actionable ones. To that end, I thought why not use similar tools that we use to help the organization discover requirements and to define the actions and performance metrics needed to monitor success?

To begin the process, it’s important to have a clear understanding of what it means to deliver successful projects from the perspective of the organization’s leadership. The reason this is important is so we can create a basis ensuring that the PDIR we identify are explicitly aligned with the organization’s expectations.

Here are a few of those expectations to keep in mind:

  1. Projects pursued will directly support the goals and objectives of the organization’s strategic direction.
  2. Projects will be prioritized and pursued in the order that best serves the organization’s ability to achieve its strategic and operational needs.
  3. Projects will be managed in a way that minimizes operational disruption.
  4. Projects will be managed in a way that optimizes stakeholder engagement.
  5. Projects will be managed using processes that can be easily managed in terms of progress,…

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