From AI to Digital Transformation, These Tech Trends Are Shaping Project Management

Michael R. Wood is a Business Process Improvement & IT Strategist Independent Consultant. He is creator of the business process-improvement methodology called HELIX and founder of The Natural Intelligence Group, a strategy, process improvement and technology consulting company. He is also a CPA, has served as an Adjunct Professor in Pepperdine's Management MBA program, an Associate Professor at California Lutheran University, and on the boards of numerous professional organizations. Mr. Wood is a sought after presenter of HELIX workshops and seminars in both the U.S. and Europe.

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Topics: Artificial Intelligence, Innovation, Strategy

What are experts and pundits predicting about what to expect from technology this year? There is a lot of data out there to sift through, but here are the areas that I will focus on related to project management trends and predictions for 2023:

• Artificial intelligence
• CIO priorities
• Tech salaries
• Cybersecurity
• IoT
• 3D printing
• Digital transformation

Let’s take a deeper dive into each—and whey they are vital for project managers and organizations to focus on:

1. Artificial Intelligence
The year 2023 will be a turning point for artificial intelligence. AI is no longer just a tool for early adopters and tech giants. This year, we will see a surge in AI adoption by businesses of all sizes across all industries. This trend is being fueled by the growing awareness of the competitive advantage that AI can provide, as well as the falling cost of AI technology.

• One of the most anticipated trends for 2023 is the use of AI to improve customer service. Companies are looking for ways to make their customer experience more efficient and effective, and AI can help them do this. AI can be used to quickly respond to customer inquiries and provide automated solutions. This can save companies time and money while also providing customers with better service. The risk is any flaws in these services can alienate customers, resulting in lost sales and …

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