Countering Resistance to Artificial Intelligence

Joe Wynne is a versatile Project Manager experienced in delivering medium-scope projects in large organizations that improve workforce performance and business processes. He has a proven track record of delivering effective, technology-savvy solutions in a variety of industries and a unique combination of strengths in both process management and workforce management.

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Topics: Artificial Intelligence

The arrival of artificial intelligence might be a little bumpy, but that doesn't mean you can just wait until the situation becomes stable. Quite the contrary: You need to build and apply skills to manage this period of instability. You need to be able to guide your workforce and stakeholders through a tricky environment where experience is low, risk is high, and failure is a distinct possibility.

You would be justified for being a little apprehensive at this situation, but there are steps to follow to become more confident. First, understand the full guidance provided by executives or other leaders. Second, apply that guidance to craft your own communications.

Memorize the Message
Whatever your role is, you will have to deal with some form of resistance just as it is for any new strategy, product or service. The core of your response must be based on the message provided by leaders.

• Read and understand the rationale for using AI coming from leaders of your organization. You will want to cascade the same reasoning to be consistent in your communications.
• Create bullets derived from the justifications to use in the various situations where you communicate. This will ground your preparations and serve to beef up your confidence.

In executive messaging on AI, expect to see:

• Strategic rationales, such as succeeding in the marketplace of the future, and…

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