Project Management

Preparing the Whole Team for Telecommuting

From the Eye on the Workforce Blog
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Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.

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In a recent post the subject of telecommuting came up. Organizations are allowing employees to work remotely without the proper planning for various economic reasons.
 
Telecommuting is not something you can simply "allow". There are many team issues and control measures that must be managed by a variety of specialists. A few examples:
  • The whole team must be able to work with one or more remote workers. Meetings and other activities may need to be reformatted.
  • The team must be trained to include remote workers up to date with information developed and distributed informally. Conference calls should reproduce important informal discussions of the workplace by adding enjoyable personal sharing at the beginning.
  • The capabilities and constraints of the remote worker must be checked technologically to ensure everyone, including the manager, knows what the worker can and cannot do.
  • Determine how to maintain information security. Develop and communicate policies that specifically deal with telecommuting.
 These are only a few example, but give you an idea of the scope of what is involved.

Posted on: October 03, 2008 07:33 AM | Permalink

Comments (2)

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Anonymous
In your worldview of project management, does "training" ever include the PM? Or is this "training" just another line on the MPP chart? Shouldn''t you have said "some" organizations? In your mind, then, what is "proper planning?" If the telecommuting system in place already works, if no one is screaming, if people, not robots, are actually working and producing, why make something out of nothing? Why stir up more work for others just so the PM can say "I have a plan, let me show you my wonderful project plan"? "Adding enjoyable personal sharing"??????? Are you kidding? Where does enjoyable anything have a place on a project plan?

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Leonard Collins Bangkok, Thailand
Thank you. Hopefully most of this should be common sense by now. Communications, security etc etc. Teams are getting more used to this sort of thing every day. I am working towards such an opportunity myself.

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