Project Management

Coaching & Chaos

From the Eye on the Workforce Blog
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Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.

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After layoffs or cuts in project resources, you have to do more with whomever is left. Workers will be placed in new situations to which they have to adapt - and quickly. It might be juggling more tasks. It might be a fast shift to new responsibilities. It might be a smaller team. It might be all of these things. Whatever befalls those who are left working in your project, you will be expected to get results, and the environment may not be all that forgiving if you do not achieve those results.
 
If you find yourself with fewer project resources, you can improve your lot by coaching. The most difficult part will actually be setting aside enough time to do this, but start adjusting your schedule. Add in formal coaching meetings and additional time to walk around informally to observe and provide feedback. In larger projects, have your best people coach those who need it.
 
Brush up your coaching skills. Here are some tips. For instance, asking effective questions will keep you from lecturing constantly. Lecturing interferes with coaching. Likewise, you should also be action-oriented. Get away from theoreticals and help the worker with the immediate issues and tasks at hand. Increased coaching can help you get the results you need in this environment.
 
(In the article, the "coachee" is referred to as the "client.")

Posted on: December 12, 2008 08:07 AM | Permalink

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Kristen Kent Fairbanks, Ak, United States
I agree that coaching and employee development is the key to success during turbulent economic times. It's a tough job market out there, and what I've found is that the only way to stand out is to be able to do projects that bring a company immediate and real value.

Along with coaching, I am a big advocate of The Project Management Professional certification, as it is the one credential demonstrates a project manager's skill sets. I know that people who have gone through Cheetah Learning to get PMP certified say that it has helped them get jobs and the other courses they took through cheetah to maintain their PMP helped them keep their jobs during the worst slumps when layoffs were rampant.

Even if you can't take one of their courses right now, Cheetah has some great free downloads
at http://tinyurl.com/freepmtools that are a good resource in the coaching process.

Thanks for your action-oriented coaching tips.

Kristen



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