For those of you who are contemplating getting into the columnist/blogger business, I have a little bit of advice. Writers who address consistent themes – Project Management, for example – will often start out writing pieces while being motivated by the desire to communicate something. Whether because they have come across some valuable insight that they’ve never encountered in the literature previously, or are grappling with a blatant example of business model pathologies interfering in the way things “ought” to be run, or even for pure catharsis, entry-level technical authors will often write as if they need to get something off of their chests. It’s not necessarily a bad thing, but the more seasoned writers are usually motivated by something else.
It’s All In The Motive
That something else is a sense of what their target audience wants to read. Back in 1997, when I first started writing my column for PMNetwork, the Variance Threshold, I began by poking fun at accountants and protestors, people who often made the typical PM’s job more difficult. I had never seen an article or column in a PM trade journal that dared to satirize these professions, and thought it was long overdue. Based on reader response, I was correct.
Meanwhile, Back In 19th Century Italy…
Vilfredo Pareto (1848 – 1923), the great Italian engineer and philosopher, is famous for the “80-20 rule,” or the principle that 80% of observable results tend to be attributable to 20% of causal agents (e.g., 80% of the foot traffic in your house tends to be on just 20% of the carpeted area; 80% of a company’s revenue will often be from just 20% of its customers). But he also theorized that people tend to arrive at their conclusions and beliefs through emotional or prejudicial means, and then, only later, assemble the verifiable facts that support these conclusions in order to give the semblance of having arrived at their beliefs logically.
Okay, my readers may well be asking, all this about writer epiphanies and Italian philosophers is very (yawn) interesting. What does it have to do with Project Management? Well, I’ll tell you.
Why Is Your PMO Here?
Rookie Project Managers can be under the delusion that they’ve been hired for their level of expertise, gained through education, certifications, or experience (what there is of it). This is not so. PMs are hired to deliver a specific scope on-time, on-budget. Your education, certifications, and experience are only signals to your employer that you have a better chance of delivering than candidate PMs who do not have such things, or at least these things in the quantity or quality you have. To be blunt, you are not being paid for your opinions per se; you are being paid to deliver your project on-time, on-budget. If you fail in this regard, having the most erudite opinions, articulated at John Milton-levels of fluency, and including quotes from Vilfredo Pareto, will mean exactly nothing. Conversely, if you do consistently deliver projects on-time, on-budget, then you could have no notion of who John Milton or Vilfredo Pareto were, spend a significant amount of time quoting Homer Simpson (“D’oh! D’oh!”) and you will be hailed as a managerial genius. It’s just the way our PM world works in the free, competitive marketplace.
It’s Your Motivation, Writ Large
Which brings us back to my previous two blogs, about fake experts and setting up your PMO. PMO directors are not paid to remind everyone else in the organization what a swell idea PM is, and how everyone needs to do it. Rather, PMOs exist in order to supply PMs with the information streams that provide timely, accurate, and (most importantly) relevant information they need in order to make informed decisions that lead to delivering their projects on-time, on-budget. It’s not about what you want to impart – it’s all about what your customers want to hear. Besides, what you want to impart may very well be based on your feelings, or prejudices. Indeed, I would go so far as to say that those PMOs that indulge in eat-your-peas-style hectoring about the need to engage in certain irrelevant or marginally informative processes and practices will usually fail, while those who enthusiastically pursue the mission of providing timely, accurate, and relevant information in the most economic way available will dramatically increase their PMO’s chances of success.
Don’t take it personally – I’m sure people’s opinions matter a great deal to others in a wide variety of venues. It’s just that Project Management isn’t one of them.
Posted on: January 16, 2017 09:59 PM |
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Dean Carson
PM Consultant| DCarsonCPA
South Ozone Park, Ny, United States
Michael, From an objective standpoint I'll note that a process devoid of Economic Purpose is a meaningless outcome from an Entity Management and Leadership perspective. If you can't connect your Project to an Economic Purpose with a viable accounting basis for funding... then we need to be honest to note that there is no project, so a project in context to value or perceived value to management will always win over the inverse. That noted, the Art is Project Management, Zen and the Art of Project Management, to know your process and execute well which rings true to your point. It is ironic that you first ridicule accountants and then use the very standards from accounting of timely, relevant reporting as part of your narrative. You picked on Economists as well in noting how qouting the famed British Economist John Maynard Keyes would do little to improve the outcomes for a Project Management Process. I am going to disagree here and state that no project gets funded without an Economic Tie into value, substantiated by Accounting and that every step of the line is intricately related to objectives which have time and budget measurements where the PM is reliant on cross skills to see the Technology, Financials, Communications and Teamwork objectives in technicolor. Projects which have a higher potential to succeed map to basis lines of good practice and meeting milestones (more eloquently defined in PM prose) AND sustainable projects are those that are well defined and communicated in relation to Management and Entity Goals and Objectives which by definition work to macro and micro financial objectives where stakeholders may very well include a broad line of Entity, Policy and Community points on needs on teamwork whether known or unknown. Even the most basic of functions in the Economy can be performed better in context to knowledge of inputs and how they support outputs AND every Project Management Cycle is at it's core an exercise of matching supply to demand. Your world strengthens through diversity and the ability to see the palate of colors and shades, not the inverse. Mastery of any process is in the ability to elevate to the Zen of a process to achieve a mindfulness of Task and Purpose. Route tasks executed for clinical efficiency will very swiftly be automated into obsolescence as the IoT (internet of things) becomes the FoW (Future of Work) and the AI of things will swiftly chose winners and losers. IF the value in process is not the art of the process, the art of the process can be automated and will be lost to obsolescence through a series of check sum routines. Young PMs need to think about the value and art of process as central value... yes get it done on time, on budget and run the process streamlined as you can to the efficient time tables... but never forget the context of value. At the end of every process a PM and their team should be able to at least in some measure quantify actions performed, results achieved and build the journals of lessons learned. The value of PM is value in context for Entity, Policy and Societal needs where Data, BIg Data, Financials, Communications and Teamwork meet on the workflows of supporting supply and demand. No Economics, No Accounting, No Context to Value, Data, Teamwork and Communications = No Value to Project Management as a Value Added workflow. I see it all through these eyes and it is economic prose but it is rooted to the bottom line and the value at work without which Senior Management will not back a single dollar spent on project management show please show the accountants a little love in the process and cut your Economists a little slack they are trying to help and that Communicator may indeed have a bigger role than is immediately foreseen or understood in connecting Entity , Policy and Community value for improvements in the Economy, through the Financials. Where Legal, Financial, Technology., Data, Big Data, Communications and Project Management all carry strong value on Teamwork and the We in teamwork means more than just you and I, it's about a broad line of direct and indirect stakeholders and an important place for the profession on societal value. I have been a trumpeter because the value is needed on Public and Private lines of improvement in the Economy and Financials none the least of which include fiscal stewardship of resources and the allocation of limited resources to unlimited wants and needs through Government, Entity and Community points where accountants, lawmakers, technologists, economists, project managers and mutli-level stakeholders meet on value for improvements. Look to a broader line of PM value in Context for the future of the profession in a time of changing dynamics and needs. There is important value to be found in context to purpose beyond the route of skills.