Project Management

Don’t Do the Dishes

From the I wish I had me when I was you... Blog
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"I wish I had me when I was you..." That expresses precisely how I feel each time a project manager or PMO leader tells me a story about their frustrations encountered while trying to create effective and sustainable change, build (or fix) a PMO, or deliver projects successfully. I always think to myself…I wish I knew then what I know now. I’ve made it my mission to share with you everything that I have learned while creating change and building PMOs in both large and small organizations for the last 24 years, many of those years as an employee in the "hot seat" responsible for building internal capability. I’m hoping these articles help you along your journey as you continue to evolve and develop skills and techniques to be the high-IMPACT leader you are meant to be. Learn more at ImpactbyLaura.com

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I was making breakfast this morning and put a bowl in the sink and noticed a handful of other dirty dishes in the sink. I dislike dirty dishes in the sink, but I dislike doing dishes more. I considered doing them, but then thought about all of the other things I needed to do today and felt a sense of relief knowing that the dishes would be done by tonight.

Why?

Because I have an awesome husband that will do them.

Before him, it was the nannies that I hired to help me with my son when I was a single mom.

Before that, it was my first husband.

So, am I just lazy? Heck no! If you know me, you know I’m incredibly productive.

So, what gives?

I reflected on the trend. I reflected on my dislike of doing dishes and realized there is a moral to this story…

I do the vast majority of the cooking, I will do laundry, I will pay bills, I will do most other things in the house, but dishes? Ugh. I actually get a sense of satisfaction out of many of those other things, but dishes just don’t do it for me. For some people, it’s their thing. Good for them, it’s not for me!

But, the dishes have to get done! So, what do I do? I outsource it! It’s not a thing I enjoy doing, nor is it the best use of my time. There are other people in the house that are fully capable and get much greater satisfaction out of doing the dishes, so I let them do the dishes and I do things that I’m better at or that give me greater satisfaction.

It seems like such a simple thing, but I think about how this applies to small business owners, PMO leaders, project managers, pretty much anyone who has too much to do.

Have you ever noticed that you tend to get done the things you like to do and the things that aren’t your favorite somehow take forever to get done? Well, yeah. Those other things are boring!

So what do you do about it? You find other people to do the things you don’t like to or shouldn’t be doing!

I can hear you saying, “Well, that’s great, but everything falls on my shoulders to get done and there is no one to help me.” OK, let’s go with that for a minute.

You have limited time during the day. Are you spending that time doing the most important, most impactful things that you should be doing? Are little things or things you despise doing getting in the way of your big rocks that really matter? Are you spending too much time procrastinating over the stuff that you really don’t like doing and then don’t have time for the most important things?

In my free time, I run a 60+ person volunteer team for my nonprofit and many of them are project managers. However, most of them are falling into the same trap of taking on tasks themselves instead of mastering the art of delegation and creatively leveraging the people around them to make things happen. Some of these managers are acting like individual contributors. You know why? Because it’s hard to get volunteers to do the things you need to do when you need to get them done. You know why? Because they are people. People have stuff to do. People have busy lives. People have other priorities. You know the difference between those volunteers and your work environment? Not much. It’s the same busy people with busy lives that all have other priorities and not enough time. You know all of those people dedicated to your projects? Yeah, they have other stuff to do too…even if they are allocated to you full-time.

So, how do we increase our productivity?

By not doing the dishes…or whatever your equivalent less than desirable task is that someone else could do.

What if we all focused on doing the things we like to do and the things that only we can do and then leveraged those around us to do the things they like to do? That way, all of the work gets done and we aren’t wasting energy on the procrastination, missing the most important things that only we can truly do, etc.

Project Managers, Small Business Owners, Business Leaders, Anyone Trying to Get. It. Done. Through Others:

Your job is to act like the orchestrator. You don’t play the instruments. You conduct the orchestra. You make sure everyone else is playing their instruments when they are supposed to. You provide guidance and direction. As the orchestrator, what you own is the plan. Make sure that you focus on the plan and guiding everyone to follow your plan. DO NOT rescue the musicians by playing their instruments for them. It’s not sustainable and if you stop conducting to go play an instrument, who is going to lead the rest of the musicians through the sheets of music?

What if you are a single person company? I would highly encourage you to google “virtual assistant”.

What if you have a team (project managers, small business leaders, etc.)? Get the team together and create a “sense of we” between all of you.  Work with them to figure out who should be doing what, how to make sure your energy is focused on only what you must do, how you are going to hold each other accountable for delivery (not just you holding them individually accountable), and how you can work together to get to the best outcomes.

Then go Get. It. Done! All of you…doing what only you can do.


Thanks for taking the time to read this article.

I welcome your feedback and insights. Please leave a comment below.

See you online!

Warmly,


Posted on: June 05, 2017 08:00 AM | Permalink

Comments (19)

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Jess De Ocampo Lean Six Sigma Professional/Project Manager/Consultant/| . Manila, Ncr, Philippines
Thank you for sharing your experiences. I can relate to it.

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Madeline Harris Vice President, Senior Project Manager Comerica Securities| Comerica Bank Bloomfield Hills, Mi, United States
Great examples that we can all relate to. Thanks!

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LORI WILSON RETIRED - Technical Project Manager| RETIRED - LifePoint Health Clarkston, Wa, United States
Very relatable!

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Drew Craig Sr. Agile & Product Coach| Vanguard Philadelphia, Pa, United States
Thanks Laura!

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Matthew Morey Project Turn Around and Recovery Expert| C4 Explosive Leadership Training LLC Old Hickory, Tn, United States
Such a great lesson and one I wholeheartedly agree with. Now if only organizations would realize that when they hire a project manager the person should be able to focus on managing the project rather than completing project tasks and the job might get easier. How often do you see roles described in such a way that you expect to see the PM writing code or drawing schematics?

In fact, many of the projects I've been brought in for as the 2nd or 3rd PM are because the previous PM was playing the instruments rather than conducting the entire orchestra. Thanks for sharing!

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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Thanks Laura!

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Eduin Fernando Valdes Alvarado Project Manager| F y F Fabricamos Futuro Villavicencio, Meta, Colombia
Thanks for sharing

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Chandra Bhanu Akkala IT Project Manager | Credit Suisse Warsaw, Poland
Thank you Laura!

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Demetrius Williams Atlanta, Ga, United States
Thank you Laura for sharing!

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Deborah Marocco Poppleton PM I| Zachys Fine Wine Scarsdale, Ny, United States
This is so true, and is a very common misconception on Project Teams.

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Liana Underwood National Capital Region, Va, United States
Love it! "Have you ever noticed that you tend to get done the things you like to do and the things that aren’t your favorite somehow take forever to get done?" Totally nailed it. I've also read books like Brian Tracey's Eat that Frog and Gary Keller "The One thing" to help me learn how to suck it up and get those not fun things done.

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Laura Barnard Chief IMPACT Driver, PMO Strategies| President, Project Management for Change Vienna, Va, United States
Liana, thank you! You I recently wrote about the topic of focusing on ONE thing on my blog too: impactbylaura.com/focus-driven-change/ I would love to hear your thoughts!

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Laura Barnard Chief IMPACT Driver, PMO Strategies| President, Project Management for Change Vienna, Va, United States
Deborah so true!

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Mark Eckman Senior Project Manager, PMP| Veolia Emporia, Va, United States
I don't like doing dishes either!

Thank you for another well thought out post. I definitely relate to the "conductor" analogy and have adopted this approach in most of my projects. It has been the only way that I have found to truly increase the productivity and output of the project team as a whole.

It also garners a sense of ownership among the entire team for the projects we are working on.

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Sachin Pereira Oracle Solutions Architect Implementation Lead, Project Leader| HB Associates Mangaluru, Karnataka, India
Thank you Laura, for taking time to talk on this important matter.

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Ammar Quettawala Business process automation / Application integrations / CRM professional| QTECX Solutions Sydney, Nsw, Australia
Excellent post. Thanks.

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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Thanks, Laura. I appreciate what you are conveying: playing to your strengths. I wonder though if we don't need to address our weaknesses as well?

We have a saying at the gym: "if you don't like the exercise, you should be doing it." There are times in life where we do need to suck it up and do things we don't like. They can be growing opportunities.

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Laura Barnard Chief IMPACT Driver, PMO Strategies| President, Project Management for Change Vienna, Va, United States
Hey, Stéphane. It really depends on your goals and the return on investment. In the case of the gym, you WANT to improve in that area. You also see a huge return on investment. My guidance is that you shouldn't spend time trying to improve upon things that are not going to yield the highest IMPACT for you and your team.

If you were the personal trainer, would you DO the exercises FOR the person being trained? No, because that doesn't help them get any better. We have to focus on our role and what we are trying to accomplish.

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Laura Barnard Chief IMPACT Driver, PMO Strategies| President, Project Management for Change Vienna, Va, United States
Hey, Stéphane. It really depends on your goals and the return on investment. In the case of the gym, you WANT to improve in that area. You also see a huge return on investment. My guidance is that you shouldn't spend time trying to improve upon things that are not going to yield the highest IMPACT for you and your team.

If you were the personal trainer, would you DO the exercises FOR the person being trained? No, because that doesn't help them get any better. We have to focus on our role and what we are trying to accomplish.

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