Orchestrating Projects
From the PMO Bytes Blog
by Wai Mun Koo
The world of project management through the monocles of culture, design, business, technology, politics, social, education, philosophy and music.
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Silence filled the air. Total darkness. The curtain was drawn slowly… A beam of light shone onto you and all of a sudden, you became the focus of the night. You waved your baton nonchalantly and the sound of flutes permeated the hall. With a few more clicks of the wrist, the violins followed. You were the Maestro, the conductor of the night.
No, you were also the project manager of a multimillion-dollar project. The musicians in front of you were the members in the project team each with a specific role to play. The musical instruments in their hands were the tools required to accomplish the goals in the project. You shuddered a little initially as you remembered that was the first time you were working with the ensemble, your project team. You have worked with different ensembles – chamber, sinfonietta, symphony etc. in your career hopping from one performance (project) to another. Occasionally, you also need to work with smaller ensembles like duo, trio, quartet, quintet, sextet, septet and octet etc. But in those performances, you played the role of musician instead. You are a veteran. That night was no difference from any other nights. You regained your poise immediately as you know you mustn’t let your audience (stakeholder) down.
Your eyes were fixated on the score – your project plan, too afraid to miss out any important ictus. You have conducted scores of various musical forms – overture, impromptu, intermezzo, concerto, rhapsody, serenade, sonata and symphony etc. The musical form shapes the score just like the way the methodology characterizes your project plan. As you were struggling to keep your ensemble in consonance, you recalled how badly you had stumbled to keep your project team in pace with the project plan. You knew that any slight mistake would be fatal, both for the performance and your project. Your audience were watching, albeit some were sleeping while a couple of others were trying to appreciate what was being played on stage. Yet, you knew they were watching. Your duties as a conductor are to unify performers, set the tempo, execute clear preparations and beats, and to listen critically and shape the sound of the ensemble. As a professional project manager, you need to ensure your team delivers the project in time, within scope and budget, and with quality that meets the expectation of the stakeholders.
Despite there is a host of similarities between conducting musicals and managing projects, their success rates are at extreme ends. What is missing here? Is there anything we can learn from conducting to improve the likelihood of success in managing projects? One obvious difference observed is that a musical performance usually gets a lot more rehearsed before going live. Can we trial run a project plan? If we can, how should we do it?
Posted on: May 01, 2011 10:38 PM |
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Comments (13)
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Good example of team and management.
To be frank, since my childhood most of the time when i saw a musician''''s team with an instructor waving his hands with a pair of sticks in his hands felt:
(1) Why the musicians need him at all when they already know what to play?
(2) Do the musicians actually play on the instruction of instructor?
(3) How the instructor is able to instruct each of the musicians with similar and indistingushable gestures? and so on.
However with my being in various projects with roles from developer to team lead and to some extent management, i feel the example as presented in this article is the perfect example of project management, team work and successful delivery of product/show. The true fact is that the synchronization of the musicians (on a live show) with the nonchalant waving instructions of the maestro reflects the preperation and planing for a successful delivery under a leadership with a vision of the successful show.
Ty Kiisel
Manager Social Outreach| AtTask
Lehi, Ut, United States
"Your duties as a conductor are to unify performers, set the tempo, execute clear preparations and beats, and to listen critically and shape the sound of the ensemble."
This is a great description of what we should be doing as project managers. Nice article!
L M
youyou
Uganda, Uganda
Inspiring. This is the best article i've read on PM's role.
Wai Mun Koo
PMO Director| Intergraph PP&M
Singapore, Singapore
Satish, it is true that the similarity between conductor and project manager have inspired me to write this article. I have always been wondering how the conductor can manage to keep the ensemble in synchronism. Something we might explore further to see if we can apply in project management.
Michael, thanks for your comment too.
Wai Mun Koo
PMO Director| Intergraph PP&M
Singapore, Singapore
Ty, thanks for your comment. Besides that musical usually gets more rehearsed before performing live, there are a couple of other differences that I have observed (something that we can consider applying in project management).
1. In musicals, you usually don't get to choose your audience (stakeholders). They volunteer to participate by purchasing the ticket to watch your performance. By volunteering, it means that most of the audience participate willingly and most likely have a desire and anticipation for it. This is different from projects where most of the stakeholders are nominated and dragged into the project unwillingly. How can we get stakeholders to volunteer themselves into the projects?
2. We don't change the arrangments or scores half way through the musical performance. Once the list of musical pieces and scores are fixed, they will not be changed. Imagine if we allow music dedication in a performance, it probably will be quite chaotic. In other words, should we also hold on strongly and not allowing the change of scope and project plan once they are fixed? It this realistically possible?
Don Kim
PROJECT-TO-PORTFOLIO MANAGEMENT EXPERT| Seeking opportunities
Sacramento, CA, United States
Interesting post! It sparked me to write a
blog about how a ScrumMaster''s role is like conducting an orchestra without being a conductor, that is quite different than this traditional conductor/project manager role you eloquently articulated here and that seems to work for the Orpheus Chamber Orchestra.
Manik Sanadi
Head-Global PMO| Quest Global Engineering Services
Pune, Maharastra, India
Nice article and ver well drawn analogy. Regarding stakeholder, I think the ones who can volunteer would be more positive kind of stakeholders and the one's who are dragged or forced may tend to become negative stakeholders. At the end of the day, as a PM you need to proactively manage these both.
Wai Mun Koo
PMO Director| Intergraph PP&M
Singapore, Singapore
Thank you Don. Your analogy on Orpheus Chamber Orchestra is interesting...
Wai Mun Koo
PMO Director| Intergraph PP&M
Singapore, Singapore
Manik, as a PM, we need to manage all kinds of stakeholders, regardless if they are volunteered or forced. We hardly have the luxury to pick the stakeholders. The challenge will then be how to motivate those being forced to start to appreciate and enjoy the music... I believe sufficient interaction with the audience is critical to improve rapport. However, we hardly see this in musical performances. But in other concerts (e.g. pop and rock), we often see the performers interacting closely with the audience to build up rapport and mood for the night. Fortunately for PM, we do have the opportunity to do so.
 | Linda |
I like Wai''s analogy. It paints and accurate picture of stakeholders interactions.
Manik Sanadi
Head-Global PMO| Quest Global Engineering Services
Pune, Maharastra, India
Agree with you Wai that sufficient interaction with stakeholders is the key...i.e. project manager has to "communicate, communicate & communicate" with each of the stakeholder.
 | Linda |
As we all know, 90% of a PM's time is spent communicating.
Wai Mun Koo
PMO Director| Intergraph PP&M
Singapore, Singapore
Agree. Project management is all about people and communication is the key.
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"I don't know anything about music. In my line you don't have to."
- Elvis Presley
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