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This issue of “employee engagement” continues to be a hot topic in workforce management, as mentioned in a previous post. Remember that “employee engagement” in this context is a measure of two measurables - job satisfaction and commitment – and not a measure of nuptuality. The commitment part tells you whether workers are really giving their best effort to your project.
Towers Perrin recently looked at employee engagement globally. One requirement to achieve full employee engagement, according to TP’s analysis, is visible senior management involvement. Is it just me or does this doom most of us? Don’t we see two general approaches? Either senior management appears aloof or becomes involved in an unhelpful way.
I remember being on a contract job where I worked for a company whose senior management had signs put up at the copy machines. They said “Get Engaged!” Did they really think this was going to shock workers into becoming committed? Worker making copies: “Oh Jeez! What have I been doing? I need to start buckling down and meeting our schedules!”
This is the same logic that is behind the restaurant bathroom signs that say “All workers must wash hands before returning to work.” We can only imagine that other signs in the work area say, “Remove rodent parts from food before serving.” Senior managers have to do a lot more to create a work culture. A lot more.
Posted on: May 09, 2007 04:08 PM |
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