Non-Employees Growing - As Is the Disconnect Between Need and Supply

 

For various reasons, organizations are now increasing their use of non-employees to get work done. A report (presentation, may need to register) from a recent workforce trends study reveals that organizations that do so can improve how they manage this function. The report can also help you avoid problems and act to get the most from a system  serving up more consultants, contactors, contingent workers to work in your projects.

At least one problem was discovered:  Even though efforts are made to integrate non-employees into work processes, there is a common problem with alignment. What's behind this? Organizations manage non-employees  primarily to reduce costs then to maintain availability. On the other hand, customers/clients (internal and external) Are looking for good quality first and cost is rated farther down their list. Very few organizations are making any effort to fix this disconnect. That can leave you with inadequate candidates to fill your open positions.

How do you manage the disconnect even if you are not in supply management?

• Manage worker procurement using your own tighter controls over worker selection, where you have more control.
• Research the key capabilities of the roles you need to fill.
• Define these capabilities very clearly to those who are submitting candidates for you to evaluate.
• Select the quality you need. Keep forcing the managers of the candidate supply to go back to the pool when you do not get the quality you need. Stand firm, the success of your project is at stake!
• If you are not getting the quality of candidates you require over the long term, work with those making decisions on worker contracting to help them improve the process. They may not be aware of the seriousness of the disconnect and may be amenable to the relatively minor improvements necessary to make significant improvements.

They'll thank you later.

Got troubles finding the high quality candidates you need? Let us know.