The Missing Link
From the ProjectsAtWork Blog
by Aaron Smith
Breaking barriers and building bridges to better manage projects and lead teams.
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That's a great idea! Um ... how are we going to do it? Innovative thinking is a wonderful asset to any organization, one that should be encouraged and supported. But it's more wonderful when the great ideas get translated into tangible value.
The fact is, most cool concepts quickly go cold for want of the ways and means to execute them. All those dirty details that turn vision into reality, strategy into results — that's where project leadership comes in. But unfortunately, that's also where it often exits.
Yes, most organizations realize the importance of strong project management practices. And many have invested in project management offices, tools and training. Still, many of these same organizations see project after project continue to veer off track. Sure, some goals are achieved, but others aren't. Savings are realized here, but how much is wasted there? What's the problem, who's to blame? After all, the strategy was sound, the idea was great. It had to be poor execution that caused the project to come up short!
But time and again, it is not poor execution that is the cause of project failure. It’s not misguided strategy, either. It is the separation of strategy from execution that remains the great operational divide in the business world. This missing link leaves us spinning our competitive wheels, while frustrating the very people — the project managers and teams members — who are expected to deliver the results.
And barring extreme good fortune or superhuman efforts, projects will continue to fail until the strategic planning and the project managing are meaningfully integrated.
It isn't easy. Project teams — agile, traditional or hybrid — still operate in a vacuum all too often. Individuals focus on their own challenges and deadlines, not the big-picture vision or bold idea. And why would they if they don't participate in the development — or at the very least, the validation and refinement — of those ideas? No, if they're only asked to get things done, then only "things" will get done.
Project managers can't single-handedly bridge the disconnect caused by hierarchal power-hoarding; it’s embedded in many corporate cultures. But you don't have to be helpless victims. There are ways to get on the executive radar, and they don't all require becoming a radical outcast. In preparing your next progress report, take a second look to see if you are solely addressing your issues (however valid they may be), but not the issues keeping your bosses awake at night. Talk up customer value and financial metrics, then reframe them in terms that relate to your team's day-to-day reality.
Sure, project management is about getting things done on time, on budget and to scope. But it should be about one more thing: context. You and your team live that context as much as any executive does — often more so.
Companies will not succeed without engaged, motivated project teams — and that starts with the project leader — the living, breathing link between innovation and value, strategy and execution.
Posted on: October 23, 2018 04:17 PM |
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Elga Pajares
Agile Project Manager Sr.| Consulting - IBM
Zapopan, Jalisco, Mexico
I appreciate your imputs about the relationship between context, engagement and the leads, very true your experience. Thanks for sharing.
Joao Sarmento
Senior Project/Program Manager| UNITEL
Luanda, Luanda, Angola
Ashutosh Trivedi
Director - Delivery & Operations| AnakyticsFox Softwares Pvt. Ltd.
Kanpur, Uttar Pradesh, India
Reread and it is nicely written
William M Hayden Jr
Adjunct Assistant Professor| University at Buffalo, School of Management, Operations Management & Strategy
Buffalo, Ny, United States
"But time and again, it is not poor execution that is the cause of project failure. Its not misguided strategy, either. It is * the separation of strategy from execution * that remains the great operational divide in the business world."
It is, IMO, this point that cripples our organizations from realizing the positive results they seek.
Structure Follows Strategy. That's the way it is supposed to work.
The role, responsibility and accountability of the organization's executives and senior managers is to support those who are tasked with implementing the approved organizations strategy.
While that seems logical and clear, in fact it rarely happens.
Which is why projects are budgeted at 15 to 30% profit, and when done
if they earn 3 to 5%, the executives celebrate.
William M Hayden Jr
Adjunct Assistant Professor| University at Buffalo, School of Management, Operations Management & Strategy
Buffalo, Ny, United States
“But time and again, it is not poor execution that is the cause of project failure. It’s not misguided strategy, either. It is the separation of strategy from execution that remains the great operational divide in the business world.”
“Project managers can't single-handedly bridge the disconnect caused by hierarchal power-hoarding; it’s embedded in many corporate cultures.”
Mark Twain was fond of saying something to the effect that “Your habits can save your life, as well as take it.” Don’t hold me to the wording!
That is what the “Missing Link” you seek is, and it is right under our proverbial nose!
Short Response:
Structure follows strategy.
A somewhat longer version:
The executive and senior management of an organization exists to provide the resources the rest of the organization requires to perform the effective and efficient operation of the organization. The executive/senior level are the only ones who can act without leaving the room to get permission from others to act. Everyone else in the organization requires that levels complete understanding and support so that they may execute the approved strategies of the organization.
Which means that once an organization has developed their strategic plan, in order for the operational side of the organization to do its work, the executive structure of that firm must be so-ordered that it clearly facilitates the processes for the strategic processes to be implemented.
Sadly, in my limited experiences, this rarely happens.
Those in the executive and senior management level appear to believe they have their office, benefits, and oversight control of those organizationally beneath them as before, despite what they learned at the outcome of their new strategic plan sessions.
Frank Leslie Pinto
Senior Project Manager| Manipal Technologies Limited
Mangalore, Karnataka, India
Effective project management is the missing link
Abhishek Sharma
Vice President| Change Healthcare
Austin, Tx, United States
We are at a cusp where innovative thinking and design thinking are a must-haves...
Very interesting article, thanks for sharing
Juan Salas
Functional Manager| Vivaticket
Barlassina, Italy
Juan Salas
Functional Manager| Vivaticket
Barlassina, Italy
The word 'context' is the key. I work for an multicultural enterprise and we manage clients all over the world. The key to manage the projects is applying the standard rules understanding the context on each multicultural environment. The PMP processes must be dinamic and adapted to the different contexts. Thanks for this interesting article !!!
Luis Branco
CEO| Business Insight, Consultores de Gestão, Ldª
Carcavelos, Lisboa, Portugal
Dear Aaron
Interesting perspective on the topic: "The Missing Link"
Thanks for sharing
Important point to remember: "Companies will not succeed without engaged, motivated project teams - and that starts with the project leader"
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