Project Management

This Needs Immediate Special Management Attention

From the Eye on the Workforce Blog
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Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.

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Marginal performers. I love that concept. I just saw it in an article (registration required) about the larger concept of things you can do that have “big ripples.” Chances are, you can think of a name or two from your workforce that would come under the heading of marginal performers. Think about what you have done to handle this situation. Anything? Does it even seem like a high priority to you? Is it even your responsibility to handle these workers?
 
Check out what author of the article, Michael Winston, says (italics mine):  
 
“Individuals identified as marginal performers need to be given immediate special management attention. Marginal performance is a management problem which must be faced squarely and resolved by increased goal clarity and support, performance-enhancing coaching and counseling, reassignment, training and education, or replacement.”
 
Let’s elaborate on those italicized items:
  • immediate – you’ve probably already waited too long
  • special – anything standard or easy is probably not the proper intervention
  • management – you (even your delegate to the appropriately responsible person)
  • attention – appropriate time devoted
More on this next week. Be ready to face this squarely.

Posted on: October 12, 2007 08:38 AM | Permalink

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Brad Marsh Director of Construction| ICIC Project Management El Paso, Tx, United States
Concise, and precise.

I agree with the statement "you've probably already waited too long".

Acountability is the name of the game, and if you can't have people be responsible and acountable for their performance and deliverables, then they are making you do their job.

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