Project Management

“It Can’t Happen to Me”

From the Eye on the Workforce Blog
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Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.

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Here’s how the sophisticated corporation responded to the announcement of a record settlement on a racial case: The incident “involved a small number of first-line employees in a small, single operating unit of the company.”
 
Lockheed Martin had a policy regarding non-discrimination, of course. So does your company. So does virtually every company. But it takes more than that. Lockheed Martin had a no-tolerance discrimination policy, but a team leader and four coworkers harassed a man so badly over a period of time, they were terminated, and cost the company 2.5 million dollars. Ouch. More good news possible: Maybe some employees will have to be laid off to make up for that finacial hit.
 
How does something like that occur in a mature company with modern HR policies? The same way it can happen in your project. Inadequate monitoring and non-supportive front-line supervisors. You are left with the cliche and hollow-sounding" "I was shocked and appalled at their behavior!" Inadequate monitoring and a non-supportive supervisor may result in a problem other than discrimination: gross negligence, stealing customer data, disappearing hardware, regulatory compliance violations, you name it.
 
Don’t depend on HR to solve this kind of problem. You will have to set up the appropriate environment and make sure your own workers are monitored.

Posted on: January 08, 2008 11:58 PM | Permalink

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