Project Management

Stop Underestimating Junior Employees, Start Learning From Them

From the The Young Project Manager Blog
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Practical growth for project managers in the early stage of their careers.

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Categories: career, Career Development


When we think about mentoring, the usual image comes to mind: an experienced professional guiding someone younger. Someone who has already walked the path sharing advice with those starting their journey.

It makes sense. After all, the concept of mentoring has been around for ages. Literally. The word comes from Greek mythology. When Odysseus left for the Trojan War, he asked a trusted servant named Mentor to take care of his son, Telemachus. But Mentor’s role was not only to protect. He was there to guide, teach, and prepare Telemachus for the future.

That idea of a mentor as a teacher, advisor, and trusted guide has survived for centuries. Today, it’s everywhere — especially in companies.

But what happens when we flip the script? When the younger person becomes the mentor?

That’s exactly what reverse mentoring is about.

Younger employees bring fresh perspectives. They grew up with technology. They understand social media. They see the world differently. They often spot gaps that older generations miss. From innovation to communication style, they can help companies adjust to a fast-changing world.

This “role reversal” isn’t new. Back in the 1990s, Jack Welch at General Electric launched one of the first reverse mentoring programs. His goal was simple: help senior leaders, including himself, understand the digital world that was emerging with the internet.

It started with teaching tools and tech skills. But quickly, companies realized it went far beyond that. Reverse mentoring became a bridge. A way to connect generations, exchange ideas, and keep businesses relevant.

Today, the need is even greater.

A Deloitte study showed that only half of Millennials believe their company encourages new ways of working. Worse, only 23% think their leaders prioritize innovation. That’s a problem. And reverse mentoring can be part of the solution.

So, what is reverse mentoring really?

It’s not just about teaching how to use the latest app. It’s about opening a two-way conversation. Younger employees share insights about digital trends, diversity, new work models, and fresh ways of thinking. In return, senior leaders share their strategic experience.

The benefit is obvious: companies stay dynamic. They evolve. They become more in tune with the new generations — both employees and customers.

An article in Harvard Business Review by Jennifer Jordan and Michael Sorell shows how reverse mentoring helps companies attract and retain next-gen talent. It improves cultural understanding, boosts diversity, and even helps executives become more authentic online.

One example is Pershing, a financial services company. Their CEO, Mark Tibergien, noticed younger generations were not interested in working in finance. And those who did join were leaving faster than older employees. To tackle this, they implemented reverse mentoring to better understand these younger perspectives and adapt their approach.

Many companies face the same challenge. Staying relevant to younger employees and customers is not optional. Reverse mentoring creates that vital connection.

But how easy is it to implement?

It requires commitment. Senior leaders must be open to learning from junior employees. Both sides need to respect each other’s knowledge. It’s not always easy. Some older leaders might feel uncomfortable. Some younger mentors might feel nervous guiding a senior person.

That’s why proper preparation matters. Both mentors and mentees need to understand that this is not about showing who knows more. It’s about sharing different kinds of knowledge.

The success of a reverse mentoring program depends on how well it is introduced. If handled poorly, it can cause resistance. If done with care, it becomes a powerful tool for growth.

For older generations who did not grow up with technology, keeping up can feel overwhelming. But the younger generation lives in this digital world. They are constantly connected. Reverse mentoring taps into this, helping organizations move forward with creativity, agility, and a stronger connection to modern realities.

In the end, reverse mentoring is not just a trendy idea. It is a practical, human way to bridge gaps, foster collaboration, and drive innovation.

And maybe, it is also a good reminder: learning never stops. It just changes who we learn from.

Posted on: October 29, 2021 06:10 AM | Permalink

Comments (3)

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Dear William
Very interesting theme that brought to our reflection and debate
Thank you for sharing the topic and for your opinions

I am convinced that there can be a generational exchange, as you mentioned, a two-way street: giving and receiving

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Kwiyuh Michael Wepngong
Community Champion
Financial Management Specialist | US Peace Corps / Cameroon Yaounde, Centre, Cameroon
Thanks William, My take away is this: One of the best benefits of reverse mentoring is the pumping of dynamism into the system of any organization

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Warren Simon Program Manager| DoD Baltimore, Md, United States
"an opportunity to exchange culture perspectives"
This is what it's all about. Great article.

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