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In my last post, I used HR-related examples for situations that need an effective policy, but they are not the only types of policies relevant to the success of your project. There are purchasing policies, security policies, internet acceptable use policies, even ITIL and CMMI policies.
Whatever policies exist, the organization must make sure adherence to the policies can be monitored and enforced. What’s supposed to happen is that you define a policy, then deploy it so that it will stick. There has to be clear support from organizational leadership throughout the distribution, and, as described in the last post, worker and manager training. That makes the policies easier for managers to monitor and enforce the policies.
OK, let’s say, by an unfortunate turn of events, that kind of deployment has not happened in your organization. Too few know about the policies that govern the IT organization. How do you fix it before it interferes with your project?
The assessment mentioned in the last post is still valid, but you have to do more. When getting stakeholder support in the initial weeks of the project, get their support on policies. Get this documented in communications sent out during project Activation. You may have to plan on supplementary policy training for the entire workforce. A little awareness training with stakeholder support will go a long way.
Posted on: March 17, 2008 10:00 PM |
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