Project Management

How Can Managers Retain Better Workers? Manage Them

From the Eye on the Workforce Blog
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Workforce management is a key part of project success, but project managers often find it difficult to get trustworthy information on what really works. From interpersonal interactions to big workforce issues we'll look the latest research and proven techniques to find the most effective solutions for your projects.

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Artificial Intelligence, Benefits Realization, Career Development, Change Management, Communications Management, Complexity, Decision Making, Employee Engagement, HR Mgmt, Innovation, Leadership, Learning, Manage People, Organizational Culture, Performance Improvement, Recruiting, Risk Management, Robotic Process Automation, Schedule Management, Stakeholder Management, Teams, Worker Selection

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In a recent post, I looked at Bristol-Myers Squibb’s plan to have managers actually manage workers for 50% of their time. This is an important tactic to consider, even if you do not go with the 50% target, because the recent generations of workers expect this support.
 
Multiple studies in this decade have been conducted identify organizational predictors of employee intentions to leave. Of course, you should remember these if you read my articles and blogs, but let me remind you just in case. Workers want plenty of
  • Feedback and coaching
  • Reward and recognition
  • Learning and development opportunities
  • Evidence that their organization values them
This is what managers should be doing when they are managing workers. Otherwise, workers will look for these things in other organizations and you get expensive and annoying turnover.
 
What’s the problem with doling out these riches? Recently we found that managers were too busy doing the “technical” part of their job. Managers in your organization are probably measured on this part of their job more clearly than any other part. Still, workers expect this support, and goodness knows they can benefit from it, so start making your project management easier by enabling your managers to be better at that “people” part of their job.

Posted on: April 25, 2008 08:08 AM | Permalink

Comments (1)

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grantmenogant
Are these learning and development ops you mention "highly suggested" by the PM (read "If you, underling, don't sign up for this course, you'll have no chance of succeeding in MY department because I must look good to my managers no matter what). Or are they learning and development ops that the employee has at least some say in, some indication of interest, some light in the eyes, some quickening of breath...

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