Project Management
Step                                              0200                                               - Recover Data0200 Recover Data

Step 0100 - Identify Root Cause

Task 010 - Identify Problem Source
Task 020 - Identify Problem Cause
Task 030 - Identify Need for System Change
Task 040 - Update Problem Log
Task 050 - Communicate Problem Status
Task 060 - Create Business Change Request or Problem Log Entry
Outputs
Templates for this Process
Templates for this Stage
Index
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Description

Although the problem itself may have been fixed, it is necessary to investigate why it happened in the first place to avoid future occurrences. The purpose of this step is to investigate and identify the origin of the problem, and to initiate actions to treat the problem as a future maintenance wor...

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Outputs


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"You must be the change you want to see in the world."

- Mahatma Gandhi

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