Project Management
Task                                              010                                                - Understand Problems and Needs010 Understand Problems and Needs Task                                              030                                                - Identify Reengineering Candidates030 Identify Reengineering Candidates

Task 020 - Identify Customer Satisfiers

Role Apportionment Weights
Inputs
Outputs
Roles
Techniques
Templates for this Process
Templates for this Stage
Index
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Description

For each customer need or problem, brainstorm possible actions and/or outcomes which would fulfill the customer’s needs and provide customer satisfaction. Identify those current actions or outcomes which provide proven customer satisfaction. Note that some activities and/or outcomes impede custome...

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Role Apportionment Weights


Inputs


Outputs


Roles


Techniques


Predecessors

BRE.BAC.0600.010 Task - Understand Problems and Needs - Dependency: Finish - Start

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"The creator of the universe works in mysterious ways. But he uses a base ten counting system and likes round numbers."

- Scott Adams

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