Project Management
Step                                              0600                                               - Determine Customer Satisfiers0600 Determine Customer Satisfiers Step                                              0800                                               - Assess Readiness for Change0800 Assess Readiness for Change

Step 0700 - Confirm Assessment

Task 010 - Consolidate Findings
Task 020 - Present Voice of the Employee
Task 030 - Present Voice of the Customer
Outputs
Templates for this Process
Templates for this Stage
Index
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Description

The purpose of this step is to gain consensus of the assessment of the current value stream between the BRE team, the Steering Committee and the Reference Group(s). In this assessment, the BRE team presents what has been learned concerning customer needs, customer satisfiers, the scope of the vario...

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Outputs


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"Put all your eggs in the one basket and - WATCH THAT BASKET."

- Mark Twain

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