Project Management
Step                                              0500                                               - Conduct the Voice of the Customer0500 Conduct the Voice of the Customer Step                                              0700                                               - Develop Value Stream Driven Solution(s)0700 Develop Value Stream Driven Solution(s)

Step 0600 - Conduct the Voice of the Employee

Task 010 - Identify Participating Employees
Task 020 - Develop Employee Survey
Task 030 - Survey Employees
Task 040 - Prepare for Employee Focus Group(s)
Task 050 - Conduct Employee Focus Group(s)
Task 060 - Consolidate and Summarize Employee Data
Task 070 - Prepare the Voice of the Employee Presentation
Task 080 - Present the Voice of the Employee
Objectives
Product Component Diagram
Outputs
Templates for this Process
Templates for this Stage
Index
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Description

The purpose of this task is to survey employees of the organization directly to obtain their views about the enterprise, its products and services, and the way in which the business of the enterprise is conducted. The perceptions, needs, and satisfiers of the employees are solicited. Feedback is p...

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Objectives


Product Component Diagram


Outputs


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"I find that the harder I work, the more luck I seem to have. "

- Thomas Jefferson

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