Project Management

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What is a leading cause of friction within your project team?

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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Most people will answer communication. I have found it to be the "gulf of evaluation" which is closely related.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Priorities and tight constraints (schedule, cost, resources) are common root causes for interpersonal conflicts. While we think that differing personalities lead to clashes, given enough buffers, most folks can find ways to overcome "oil and water" situations...

Kiron
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Vasoula Christoforides Project Manager Surrey, United Kingdom
Communication is key in my opinion it is dissatisfaction too. Turn it around hear your teams concerns turn them into positive actions that meet expectations. It is an opportunity empowerment tool to bring out the best in people. Listen !
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Apr 28, 2018 5:06 AM
Replying to Amany Nuseibeh
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I am currently working on Program that was set with "two in a box" management structure, pairing the client with the service provider. While the team from both sides main objective is to deliver the Program successfully, there are naturally differences in the underlying priorities and interests of each team. The challenge is to work through these different interest to achieve the best possible outcome in the most ethical and professional manner.
Amany, that is a pretty common situation with two teams from different organizations working together, and a challenge to manage.
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Kavitha Gunasekaran Project Manager| Aerospace & Defence Organisation Chennai, Tamil Nadu, India
Apr 28, 2018 11:13 AM
Replying to Sreenivasa Murthy Gullapalli
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Wrong perception of priorities by fellow peer managers and wrong interpretation of 'work on priority tasks only'.

If a person's manager's manager is tracking one of the task that this person has to handle, that does not mean that the task being tracked by super-boss/sponsor is the only 'priority' task and one has to work only on that 'single' task in an environment when everyone in the organisation is multi-tasked.

I see many managers focussing only on such a single task with the incorrect perception of 'priority task' and incorrect interpretation of 'work only on priority' task.

Rather, the rule should be interpreted as 'work on the prominent task' for a major portion off the day, yet, pay attention to all other multi-tasks that a manager is supposed to handle in the day.
I completely agree. This is where all the priority clashes happen.
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Kavitha Gunasekaran Project Manager| Aerospace & Defence Organisation Chennai, Tamil Nadu, India
The question of career progression among peers or two equally capable candidates is a difficult one to tread on. Besides cross-reporting of task completion could lead to lot of friction as team members feel defining 'my task' and reporting till its completion is in their interest and anyone else reporting the same on their behalf or in their absence is an absolute no-no.
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Karan Shah Bangalore, Karnataka, India
Expectation mismatches. And everyone can fall prey to this - it is not universally somebody else's fault.
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Muthukrishnan Ramakrishnan Automation & Validation Engineer| Automation & Validation Solutions Taichung, Taichung, Taiwan
Having worked with chinese and burmese, I find the "working culture" is different for each and way of handling work is very different. Some want to take it further and some want to think and let it go
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Tamer Zeyad Sadiq Assistant Cost Manager| Turner & Townsend Riyadh, Ar Riyad, Saudi Arabia
I think it's better to follow communication management plan. There is mentioned priority of distribution information and escalation process!!!
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Girija Ramakrishnan Chennai, Tamilnadu, India
Sante -

I could think of many - deadlines, frequent priority changes, task hand-off, conflict between SMEs, high performers, cultural issues, work ethics, competing to achieve career goals.
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1 reply by Sante Delle-Vergini, PhD
Jul 26, 2018 6:15 PM
Sante Delle-Vergini, PhD
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Girija that's a good list.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Jul 26, 2018 1:24 PM
Replying to Girija Ramakrishnan
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Sante -

I could think of many - deadlines, frequent priority changes, task hand-off, conflict between SMEs, high performers, cultural issues, work ethics, competing to achieve career goals.
Girija that's a good list.
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