Project Management

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How frustrated are you with bureaucracy and red tape in your projects?

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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
It sometimes feels like two steps forward, then one step backwards. How do you deal with bureaucracy and red tape?
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Rita Ferguson PMP Project Manager Consultant Milford, Oh, United States
I will preface my comments by saying that my experience as a project manager may be different than yours. My experience as a project manager is not is IT, it has been in manufacturing, logistics, and customer service for two of the largest global chemical companies.

For both companies, "Manufacturing Ruled All". Once Manufacturing gave a project the go ahead, it was fully supported by them which made it easier for me. If the project came down through Sales, there was much more red tape mostly from Manufacturing.

My suggestion to eliminate the bureaucracy and red tape that kills a project, is to make sure that the red tape is eliminated before the project begins. Know who or what department has the "hammer" to kill or slow down your project and make sure they are fully supporting beforehand. Getting their full support may even be a project in itself. Ask: What will it take for you to give this project full support?

If you take on a project in which you see potential bureaucracy and red tape, put that on your risk register and work closely with the project sponsor. If you are in a highly matrixed corporation, those risks are primarily the sponsor's responsibility.
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1 reply by Sante Delle-Vergini, PhD
Jul 03, 2018 4:57 AM
Sante Delle-Vergini, PhD
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Good points Rita, and yes including them in the risk register is good practice.
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Ferdinand Santiago MASTER PROJECT MANAGER| F. E. SANTIAGO Management Consultancy Quezon City, Philippines
There are two ways to deal with it, go for it for a faster results or respect the process with full compliance and send an official communication to the office not the person as we wanted to focus on the process not the person. Agree?

Eradication of red take is possible by ensuring that your documents are in full compliance with the prescribed ones.

Good luck.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Jul 02, 2018 6:52 PM
Replying to Rita Ferguson
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I will preface my comments by saying that my experience as a project manager may be different than yours. My experience as a project manager is not is IT, it has been in manufacturing, logistics, and customer service for two of the largest global chemical companies.

For both companies, "Manufacturing Ruled All". Once Manufacturing gave a project the go ahead, it was fully supported by them which made it easier for me. If the project came down through Sales, there was much more red tape mostly from Manufacturing.

My suggestion to eliminate the bureaucracy and red tape that kills a project, is to make sure that the red tape is eliminated before the project begins. Know who or what department has the "hammer" to kill or slow down your project and make sure they are fully supporting beforehand. Getting their full support may even be a project in itself. Ask: What will it take for you to give this project full support?

If you take on a project in which you see potential bureaucracy and red tape, put that on your risk register and work closely with the project sponsor. If you are in a highly matrixed corporation, those risks are primarily the sponsor's responsibility.
Good points Rita, and yes including them in the risk register is good practice.
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