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Did you conduct a Post-Mortem meeting?

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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
A long long time ago, I participated in a post-mortem meeting, lately I'm not using this tool.

What are the benefits that you found conducting a post mortem meeting? Does it impact your upcoming projects as regular "lessons learned"?
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 20, 2018 10:45 PM
Replying to RAJESH K L
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In my view Post-Mortem meeting to be held mandatorily. off course it may open pandora box depending on project, but with an open minded approach with out blaming any party, lots of learnings can be brought out.
@Rajesh, thank you for your comments.

Do you use the same format that lessons learned?
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 20, 2018 11:20 PM
Replying to Vincent Guerard
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What is the distinction between postmortem meeting and lessons learned?

I see postmortem more like the last lesson learned.
@Vince, thank you. Yes, as a wrap up lessons learned. :)
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 21, 2018 8:09 AM
Replying to Sante Delle-Vergini, PhD
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Mayta, it can be just a summary of previous lessons learned and retrospective meeting outcomes. Really these things should be identified before a post-mortem and not discover new things, but invariably as Kevin said, it's a double-edged sword.
@Sante, have you ever felt that was a "therapy group" instead of a constructive meeting?
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1 reply by Sante Delle-Vergini, PhD
Jul 23, 2018 5:33 PM
Sante Delle-Vergini, PhD
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Yes Mayte sometimes, but it really depends on the level of skill of the facilitator.
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 21, 2018 10:03 AM
Replying to Drew Craig
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Wouldn't a post-mortem be an event to review the LL over the course of the project at project closure?

I would suspect if properly captured and stored, could then be searched and leveraged for future similar initiatives.
@Andrew, you nailed "properly captured and stored". Where you stored it? Sharepoint?
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1 reply by Drew Craig
Jul 23, 2018 1:21 PM
Drew Craig
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Yes, at my last engagement, we had SharePoint. Currently, we have Confluence, which is not nearly the same but can still maintain tables within and label for searchability.
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 21, 2018 12:14 PM
Replying to S Rajasekar
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Ideally yes but I have seen same issues/items are keep getting discussed in every post-mortems, core problems never get addressed, like it or not that is the reality. This is not the case with one company or project most place this is the case. People don’t like truth want to be diplomatic and beat around the bush.
@S Rajasekar, thank you for your comments. Yes, this kind of meetings are challenging to coordinate / lead sometimes I find hard to avoid fingers pointers.
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 21, 2018 1:26 PM
Replying to Kiron Bondale
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Mayte -

I've always hated the term "postmortem" as it implies that someone/something is dead (the project? the team's motivation?).

If something went horribly wrong on a project, then understanding how it occurred to be able to reduce the likelihood of a repeat occurrence is a good practice.

The challenging balance is you want to do it soon enough afterwards so memories don't fade, but not so soon that people are still shell-shocked or unable to put things into perspective.

It also takes a very skilled facilitator to get participants to move from focusing on finger pointing to focusing on the root causes.

Kiron
@Kiron, thank you for your comments.

Yes, I don't really like the term..something like Lessons Learnt wrap up, or something more positive keeps the team engaged.
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 21, 2018 4:08 PM
Replying to Robert German
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Asking the opposite question is interesting: why wouldn't these be useful?

Agree with Kiron - the term postmortem may not be the best term to use. Perhaps "retrospective" is better.
@Robert Thank you, not sure if retrospective is a good proposal. I think that is used for another goal...
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 21, 2018 7:06 PM
Replying to Drew Craig
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^ :)

I think we can all agree the term ‘post-mortem’ has a strong negative connotation and overall pretty cruddy.
@Andrew, do you have a proposal for a new name? :)
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1 reply by Drew Craig
Jul 23, 2018 1:24 PM
Drew Craig
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How about using the term AAR - After Action Review. Or possibly calling it a Project Retrospect.
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 22, 2018 7:27 PM
Replying to Sante Delle-Vergini, PhD
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Perhaps we could use "Factum" instead of Mortem in keeping with the Latin tradition. Factum means "done". Or just keep it really simple like Post Project Improvement. Do we also need to rebrand "Kill Point" and "Murder Board"?
@Sante, I'm also not fan of "war room"... but not sure if we could re-brand all the terms that "we don't like" :)
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1 reply by Sante Delle-Vergini, PhD
Jul 23, 2018 5:44 PM
Sante Delle-Vergini, PhD
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Yes "War Room" is another one some people have a problem with. I don't really see the issue of any of these words, but in today's padded room culture of safety and political correctness, society is starting to not only avoid words, but stop their use, and even worse, force us to say certain words. But I digress...
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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
Jul 22, 2018 10:18 PM
Replying to Robert German
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Let's call it the "continually striving to get better by engaging with the people who can help make it better" meeting. Too long? :)
@Rober, lol it doesn't fit in the subject of the meeting! :)
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1 reply by Robert German
Jul 23, 2018 11:50 AM
Robert German
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Interesting. Perhaps I misunderstood. What is your intention/purpose of this meeting, and who is the audience?
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