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Did you conduct a Post-Mortem meeting?

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Mayte Mata Sivera PMO Leader | Speaker | Author Ut, United States
A long long time ago, I participated in a post-mortem meeting, lately I'm not using this tool.

What are the benefits that you found conducting a post mortem meeting? Does it impact your upcoming projects as regular "lessons learned"?
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Kevin Drake Perth, Western Australia, Australia
I used it one time, it is a double edge tool, it can open a lot of issues you do not need to discuss it by the end of the project with the client. If the client is mature and positive go for it.
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1 reply by Mayte Mata Sivera
Jul 23, 2018 11:11 AM
Mayte Mata Sivera
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@Kevin, thank you for your comments. Did you always conduct with the client? or also with the team internally?
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RAJESH K L Project Manager, PMP| Bharat Electronics, Bengaluru, India Bengaluru, Karnataka, India
In my view Post-Mortem meeting to be held mandatorily. off course it may open pandora box depending on project, but with an open minded approach with out blaming any party, lots of learnings can be brought out.
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1 reply by Mayte Mata Sivera
Jul 23, 2018 11:12 AM
Mayte Mata Sivera
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@Rajesh, thank you for your comments.

Do you use the same format that lessons learned?
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Vincent Guerard Coach - Trainer - Speaker - Advisor| Freelance Mont-Royal, Quebec, Canada
What is the distinction between postmortem meeting and lessons learned?

I see postmortem more like the last lesson learned.
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1 reply by Mayte Mata Sivera
Jul 23, 2018 11:13 AM
Mayte Mata Sivera
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@Vince, thank you. Yes, as a wrap up lessons learned. :)
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Riyadh Salih Saskatchewan, Canada
I agree with Vincent we always do it after finishing the project so that we avoid same mistakes or be more prepared for next project. It is useful.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Mayta, it can be just a summary of previous lessons learned and retrospective meeting outcomes. Really these things should be identified before a post-mortem and not discover new things, but invariably as Kevin said, it's a double-edged sword.
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1 reply by Mayte Mata Sivera
Jul 23, 2018 11:14 AM
Mayte Mata Sivera
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@Sante, have you ever felt that was a "therapy group" instead of a constructive meeting?
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Drew Craig Sr. Agile & Product Coach| Vanguard Philadelphia, Pa, United States
Wouldn't a post-mortem be an event to review the LL over the course of the project at project closure?

I would suspect if properly captured and stored, could then be searched and leveraged for future similar initiatives.
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1 reply by Mayte Mata Sivera
Jul 23, 2018 11:19 AM
Mayte Mata Sivera
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@Andrew, you nailed "properly captured and stored". Where you stored it? Sharepoint?
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S Rajasekar Senior Project Manager| Allscripts Bangalore, Karnataka, India
Ideally yes but I have seen same issues/items are keep getting discussed in every post-mortems, core problems never get addressed, like it or not that is the reality. This is not the case with one company or project most place this is the case. People don’t like truth want to be diplomatic and beat around the bush.
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1 reply by Mayte Mata Sivera
Jul 23, 2018 11:22 AM
Mayte Mata Sivera
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@S Rajasekar, thank you for your comments. Yes, this kind of meetings are challenging to coordinate / lead sometimes I find hard to avoid fingers pointers.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Mayte -

I've always hated the term "postmortem" as it implies that someone/something is dead (the project? the team's motivation?).

If something went horribly wrong on a project, then understanding how it occurred to be able to reduce the likelihood of a repeat occurrence is a good practice.

The challenging balance is you want to do it soon enough afterwards so memories don't fade, but not so soon that people are still shell-shocked or unable to put things into perspective.

It also takes a very skilled facilitator to get participants to move from focusing on finger pointing to focusing on the root causes.

Kiron
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1 reply by Mayte Mata Sivera
Jul 23, 2018 11:27 AM
Mayte Mata Sivera
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@Kiron, thank you for your comments.

Yes, I don't really like the term..something like Lessons Learnt wrap up, or something more positive keeps the team engaged.
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Robert German Innovation Consultant| Better By Design Chicago, Il, United States
Asking the opposite question is interesting: why wouldn't these be useful?

Agree with Kiron - the term postmortem may not be the best term to use. Perhaps "retrospective" is better.
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1 reply by Mayte Mata Sivera
Jul 23, 2018 11:28 AM
Mayte Mata Sivera
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@Robert Thank you, not sure if retrospective is a good proposal. I think that is used for another goal...
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
@Andrew, my term "summary" was another term for your "review" :-)
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