How do you establish credibility?

Thanks, Sergio, for this resource. Thank you further for the reminder that it's not enough to simply consume valuable information. We must put it into play! I've taken the book off the shelf, so I can see how I can begin implementing it too.??

You are welcome. Hope it helps you. My actual work place was implemented it as part of a hugh transformation to address Agile practices to gain into agility. We took the training with Covery himself. But if you ask me it is not needed. Some other things have to be taken into account. For example, which is the definition of "client" you use into your organization? That is critical to create trust and credibility. But as you stated (I understood that) everything start from oneself. That is the challenge.