Project Management

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Change Readiness Assessment

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Jaime Taylor Senior Project Manager| Navitor Inc. Saint Peter, Mn, United States

I commented to an earlier blog post "Eye on the Workforce – Planning Ahead of the Chaos of Change". In it I ask about a tool or method to measure an organizations readiness for change. I move the question to this group for discovery.

I am, right now, at the moment in time of a project where I need to plan for the impact of change that the project will have on our organization. We all know that the impact will be big and that no employee will escape its reach.

What I would like to do now in advance of laying out the Change Management Strategy and subsequent executable plan, is to measure the readiness of each area of the business. I believe this will give my team the insight needed to determine where to spend their time on what and to what degree they need to dive in on each area.

I don't believe a blanket approach would be wise in this case but a more specific plan per area of the business based on results from a well designed survey or other information gathering tool.

The problem is, I don't know of such a tool. Does anyone have a tool for discovering an organization's readiness for change ether as a result of efforts to date (effectiveness of change management) or as a baseline tool (discovery in advance of strategy)? If someone could point me in a direction here that would be very helpful.

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Christine (Sellers) Morris Executive Director| Transperfect Life Sciences Solutions Raleigh, Nc, United States
Hi Jaime,

I would suggest using the advanced search on the right to search across all content - pick and choose the type(s) and specific keywords that you are looking for - if you want to find articles, tools, or other strategic information - there is a plethora of information in these pages for you to sift through...

With that being said - there are some really good plans, mehods, and docs in the HEADWAY series if you are a premium plus member:

Change HEADWAY Change Readiness Plan

Change HEADWAY Change Readiness Document


In addition, here are a couple of good freebies I found here for you as well:

Organizational Project Change Management Plan

Business' target='_blank'>http://www.gantthead.com/deliverables/Busi....html">Business Environment Analysts for Organizational Change

Hope this helps - best of luck!

-Chris
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Christine (Sellers) Morris Executive Director| Transperfect Life Sciences Solutions Raleigh, Nc, United States
Last link should say analysis, not "analysts" - sounds like a Special Interest Group!
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Jaime Taylor Senior Project Manager| Navitor Inc. Saint Peter, Mn, United States
Thank you Christine. I was able to find these as well through the content search. I guess what I am looking for is a more specific tool that could help identify the level of readiness of any given area (or all areas surveyed). I understand that at this point in my current project that each area is not at the same place with regard to its readiness for change. I will keep looking and work on a tool of my own. Either way, I will share what I come up with here.
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Christine (Sellers) Morris Executive Director| Transperfect Life Sciences Solutions Raleigh, Nc, United States
LOL - I figured you would have been able to navigate the content search pretty well by now, but didn't want to assume anything ;)

I think that I probably have come across some other good surveys in my "trolling" through the years, and will search through my personal archives for you...

-mcs

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Adam W. Roberson Waynesboro, Pa, United States
Jaime. This is late, I know, but a good question none the less. I know where you are coming from and understand the question based on our history. This does, however, appear to require some objective conclusion based on the culture, leadership, and team instituting the improvement. I have two points to add:

1) We all have 'tool-boxes' that we add to as we learn and continue to improve ourselves. That being the case, we need to be aware and prepared to adjust to resistance and learning curves as needed. This can happen at any time within the project timeline.

2) The most important place to review for Change Resistance is at the top. I know you understand where I am coming from. Specifically, the last two positions I have held have been hindered and suppressed to the point of extinguishing my level of influence because the upper echelon of leadership did not totally commit to improvement.

Hope this helps or at least offers some useful insight.
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Jaime Taylor Senior Project Manager| Navitor Inc. Saint Peter, Mn, United States
Very true Adam! I do not mean to presume that change readiness is only for the masses. Change readiness should consider the entire organization. We have both been in situations where the mass of the organization was ready and a few at the top were not. I do believe that tools, practice and groups like this can help us improve our odds at success even in those circumstances. You may want to post a question to the broader Gantthead community for ideas on how they have overcome this dilemma. It would be fun to see what you get.

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