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How to handle changes on a project

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Cesar Fiestas Technical Project Leader| Intuitive Projects Newport Beach, Ca, United States
Team,

I hope everyone is doing terrific!..How do you handle out of scope "changes" on a project?...
Do you document them and continue with the project?
Do you document them and charge a fee for the changes? Or
Do you not do anything and continue with the project?

Yes, I understand that in some cases and based upon the size of the project, the client, etc, perhaps an "out of scope" change should not incurred a fee but regardless of the situation a change most likely may increase resource hours and in some cases may even delay the project.

So what is your rationale when it comes to handling a change or at least what is the minimum a project manager should do if this happens.
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Cesar Fiestas Technical Project Leader| Intuitive Projects Newport Beach, Ca, United States
Oct 01, 2018 5:43 AM
Replying to Sergio Luis Conte
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In our case is part of our organizational process. Always we put it clear inside the business case and the contract if we need to make a procurement. No project will be started without the agreement in the project management process. Nothing jeopardizes a project more than not have or not have clear the project change management process.
Sergio,

Thanks, let me ask you a question, does your company handles budgets differently from department to department? another words could a project be funded from different departments?

Also you do work directly for your company right? meaning you are a full time employee rather than a contractor.
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Cesar Fiestas Technical Project Leader| Intuitive Projects Newport Beach, Ca, United States
Oct 01, 2018 6:45 AM
Replying to Drew Craig
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Best to have a set of guidelines in place with practice and consistency. Also, based on the agreed-upon scope definition (and what is not in scope), as well as how defined in the SOW.
Andrew,

Thanks for your valuable input Sir.
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Cesar Fiestas Technical Project Leader| Intuitive Projects Newport Beach, Ca, United States
Liucina,

I hope all is well, I will definitely spend some time reading on iterative delivery / iterative charging approaches. Thanks for your valuable time.

-Cesar
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Dinah Young Project Manager / Software Asset Manager| Prince William County Springfield, Va, United States
Sep 30, 2018 8:59 PM
Replying to Cesar Fiestas
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Dinah,

First of all Thanks for your time. A CAB process is indeed nowadays used by several enterprises around the world. I have seen enterprises hosting a CAB meeting once a week, but not only to discuss changes for projects but also to discuss changes on the infrastructure . What is funny about CAB meetings is that in large enterprises where there are many teams, presenting or trying to get their changes approved most of the times, the 9 times out of 10 the changes are approved on the fly...approved next, approved next.

So now after few years of seeing this behavior i seem think that CAB is mostly a waste of process and time.

But yes your answer is totally valid. Thanks Dinah, have a wonderful day
Our first attempt at a CAB was like that. But what was happening was that the CAB was doing too much. So what we did, was set up a TRB. The Technical Review Board now reviews technical approaches, architecture changes, etc. Truthfully, we are still working the kinks out of the process, but it is starting to work.
Now I will say that the majority of our projects use predictive project management as opposed to Agile. Obviously, Agile is set up better to deal with change. But even with Agile, change is not always immediate. Change is reviewed and it is decided if it will be included in the next iteration.
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1 reply by Cesar Fiestas
Oct 01, 2018 9:37 AM
Cesar Fiestas
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Dinah,

Thanks for your response, quick question how big (users count) is the entity you currently work for?

I actually like the predictive method as well...I have found it to be pretty effective.
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Cesar Fiestas Technical Project Leader| Intuitive Projects Newport Beach, Ca, United States
Oct 01, 2018 9:28 AM
Replying to Dinah Young
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Our first attempt at a CAB was like that. But what was happening was that the CAB was doing too much. So what we did, was set up a TRB. The Technical Review Board now reviews technical approaches, architecture changes, etc. Truthfully, we are still working the kinks out of the process, but it is starting to work.
Now I will say that the majority of our projects use predictive project management as opposed to Agile. Obviously, Agile is set up better to deal with change. But even with Agile, change is not always immediate. Change is reviewed and it is decided if it will be included in the next iteration.
Dinah,

Thanks for your response, quick question how big (users count) is the entity you currently work for?

I actually like the predictive method as well...I have found it to be pretty effective.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Oct 01, 2018 7:13 AM
Replying to Liucina Brooks
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Agile approach accommodes best for changing customer requirements and priorities. I would suggest to consider iterative delivery / iterative charging as per agile approach in the future.
Liucina, in Agile approach a change mangement process still remains. There is a point in the process, sometimes depending on the method you use, where changes are not accpeted.
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Liucina Brooks Bedford, Bedfordshire, United Kingdom
Sergio, agree, but the likelihood of the change requirements is much lower as you would re-evaluate requirements / priorities prior to every sprint. Depends on the circumstances of course, but if the sprint is over and deliverable was accepted by the customer, it would not be logical to accept any changes for that deliverable afterwards.
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1 reply by Sergio Luis Conte
Oct 01, 2018 10:14 AM
Sergio Luis Conte
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Agree. My comment was because some people (please, I am not saying that you) missunderstood things like "using Agile we can change anything each time we want" and that is not right.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Oct 01, 2018 9:55 AM
Replying to Liucina Brooks
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Sergio, agree, but the likelihood of the change requirements is much lower as you would re-evaluate requirements / priorities prior to every sprint. Depends on the circumstances of course, but if the sprint is over and deliverable was accepted by the customer, it would not be logical to accept any changes for that deliverable afterwards.
Agree. My comment was because some people (please, I am not saying that you) missunderstood things like "using Agile we can change anything each time we want" and that is not right.
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Kevin Coleman Subject Matter Expert, Author, Speaker and Strategic Advisor| - Insights Pa, United States
It is often the reason behind that change that creates the real challenge
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Muthukrishnan Ramakrishnan Automation & Validation Engineer| Automation & Validation Solutions Taichung, Taichung, Taiwan
Document them and continue with project. Use scope management plan tools
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