Project Management

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Top soft-skills for 2019

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Pench Batta Enterprise Lean Agile DevOps Coach /SAFe Program Consultant (SPC6)| Capgemini, Inc. Bentonville, Ar, United States
Years are changing! Responsibilities of the project manger are also changing from year to year. New technologies, new methodologies, new frameworks etc. In this type of changing or evolving environment, what type of Soft-skills should a project manager can gain or improve?
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Deepesh Rammoorthy ICT Project Manager ( PMP®AgilePM®Certified ScrumMaster® (CSM®))| Australian Red Cross Blood Service Tarneit, Vic, Australia
The same as before
Emotional Intelligence
Empathy
Assertiveness
Inquisitiveness
Servant leadership
Influence
Persuasion
Negotiation
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1 reply by Pench Batta
Jan 10, 2019 9:26 AM
Pench Batta
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Thank you, Deepesh!
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Anton Oosthuizen Senior Business Analyst / Project Manager| Self Employed Pretoria, Gauteng, South Africa
Let's be honest, even with all the new buzz words that gets thrown around with each new year how many new skills were required? We are essentially still doing what we have always been doing but just using a different approach. We are still planning, just in a different way. We are still facilitating but the sessions are called something else. We just adapt how we actually apply the soft skills we had in 1980, or should have had.
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1 reply by Pench Batta
Jan 10, 2019 9:27 AM
Pench Batta
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Excellent, Anton! Thank you!
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Pench -

While there may be no change to the types of soft skills required to be a successful project manager, the emphasis on specific soft skills may increase based on the context of a given PM's work.

For example, if you are purely managing virtual teams, specific soft skills such as active listening or virtual team building may need to be enhanced.

Kiron
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1 reply by Pench Batta
Jan 10, 2019 9:28 AM
Pench Batta
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Kiron,

Agreed! Thanks for sharing!
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Pench Batta Enterprise Lean Agile DevOps Coach /SAFe Program Consultant (SPC6)| Capgemini, Inc. Bentonville, Ar, United States
Jan 09, 2019 9:09 PM
Replying to Deepesh Rammoorthy
...
The same as before
Emotional Intelligence
Empathy
Assertiveness
Inquisitiveness
Servant leadership
Influence
Persuasion
Negotiation
Thank you, Deepesh!
avatar
Pench Batta Enterprise Lean Agile DevOps Coach /SAFe Program Consultant (SPC6)| Capgemini, Inc. Bentonville, Ar, United States
Jan 09, 2019 11:45 PM
Replying to Anton Oosthuizen
...
Let's be honest, even with all the new buzz words that gets thrown around with each new year how many new skills were required? We are essentially still doing what we have always been doing but just using a different approach. We are still planning, just in a different way. We are still facilitating but the sessions are called something else. We just adapt how we actually apply the soft skills we had in 1980, or should have had.
Excellent, Anton! Thank you!
avatar
Pench Batta Enterprise Lean Agile DevOps Coach /SAFe Program Consultant (SPC6)| Capgemini, Inc. Bentonville, Ar, United States
Jan 10, 2019 7:16 AM
Replying to Kiron Bondale
...
Pench -

While there may be no change to the types of soft skills required to be a successful project manager, the emphasis on specific soft skills may increase based on the context of a given PM's work.

For example, if you are purely managing virtual teams, specific soft skills such as active listening or virtual team building may need to be enhanced.

Kiron
Kiron,

Agreed! Thanks for sharing!
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Keith Novak Tukwila, Wa, United States
Effective communication in environments using both digital and more traditional communication methods is something where I see many would do well to focus.

With phones, email, instant messaging systems, online collaboration tools, etc., not all tools are well suited for all types of information/communication. Mixing different generations of employees in the workplace, there are preferences for different tools. Combining those I see a lot of ineffective communication.

I think many people (myself included) can both work on choosing the most effective method of communication for different situations, as well as telling others when a different approach would be best. One of my personal irritants is when people think that just because my computer is on-line, I can drop everything for a long series of questions via IM. I personally can work on how I tell those people that now is not a good time and that IM is not the best Q&A forum for such lines of questioning.
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1 reply by Pench Batta
Jan 10, 2019 4:31 PM
Pench Batta
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Keith, well said! Thanks a lot!
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Drew Craig Sr. Agile & Product Coach| Vanguard Philadelphia, Pa, United States
Soft skills are soft skills. As Anton addressed, they can be given fancy names, but in the end, pretty much the same. Certainly, have garnered [seemingly] more attention lately. Absolutely, though, soft skills are critically important.
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1 reply by Pench Batta
Jan 10, 2019 4:31 PM
Pench Batta
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Thank you, Andrew!
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Pench Batta Enterprise Lean Agile DevOps Coach /SAFe Program Consultant (SPC6)| Capgemini, Inc. Bentonville, Ar, United States
Jan 10, 2019 10:54 AM
Replying to Keith Novak
...
Effective communication in environments using both digital and more traditional communication methods is something where I see many would do well to focus.

With phones, email, instant messaging systems, online collaboration tools, etc., not all tools are well suited for all types of information/communication. Mixing different generations of employees in the workplace, there are preferences for different tools. Combining those I see a lot of ineffective communication.

I think many people (myself included) can both work on choosing the most effective method of communication for different situations, as well as telling others when a different approach would be best. One of my personal irritants is when people think that just because my computer is on-line, I can drop everything for a long series of questions via IM. I personally can work on how I tell those people that now is not a good time and that IM is not the best Q&A forum for such lines of questioning.
Keith, well said! Thanks a lot!
avatar
Pench Batta Enterprise Lean Agile DevOps Coach /SAFe Program Consultant (SPC6)| Capgemini, Inc. Bentonville, Ar, United States
Jan 10, 2019 2:52 PM
Replying to Drew Craig
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Soft skills are soft skills. As Anton addressed, they can be given fancy names, but in the end, pretty much the same. Certainly, have garnered [seemingly] more attention lately. Absolutely, though, soft skills are critically important.
Thank you, Andrew!
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