Project Management

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Contractor evaluation

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Riad Alhammoud Project management| Langan Abu Dhabi, United Arab Emirates
Dear all
From client perspective, What are the useful information to evaluate the contractor when project over?

I think quality of the p product has been delivered and meeting schedule base line and stakeholder management and client satisfaction and risk management are the most important.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Reasons about you outsource the work to the provider are the drivers.
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MUHAMMAD SHAHZAD AKBAR Manager| DISTRIBUTION COMPANY Islamabad, Pakistan
The parameters pointed here are all about triple constraints and for a project to be over and successful should have been completed with the agreed upon scope.The quality, schdule, etc all fits under the umbrella of project and product scope. The information for evaluation of contract depends upon the type of contract, environment of operation and EEFs but generally speaking quality,timely delivery and abide by contract terms and conditions at all stages can be parameters of evaluation.
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
scope and quality of their work, timeliness, other contractual obligations
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Joshua Bosell In, United States
Riad,

As Muhammad has mentioned, use the triple constraint as a guide. I am in the IOT/Building Systems industry and we created a dedicated Supplier Evaluation Registry, using inputs from each constraint and documents from the project plan. For example - Schedule; Input - Project Schedule: Did the supplier provide material in a timely manner? Did the delivery/production schedule adversely affect the outcome of the project? Risk: Was there a claim due to warranty or defect?

The output would be a fully completed Supplier Evaluation. We would/will review these during post-mortem and lesson learned conferences in order to maintain our prime subcontractor registry. I have used them personally in future projects to build a selection criteria and if chosen, I used the evaluation as an input for my stakeholder registry if its labor related (ie: subcontractor).

Hope this helps.
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Tarik Chougua Project Manager| CEPEO Ottawa, Ontario, Canada
Maybe add some technical factors related to the industry type, like "Compliance to security standards" for construction projects.
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subrata dey Site Construction Manager| howe sound pulp & paper Gibsons, British Columbia, Canada
In addition to triple constraint it is equally important parameter to measure cooperation and coordination with other contractor/resource which will collectively ensure 100% completion of a deliverable. Lack of coordination & cooperation may cause failure of other part of deliverable .
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Abolfazl is correct. You should be evaluating the contractor against the contractual terms.

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