Project Management

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When engaging "executive stakeholders," how should a responsible project manager act?

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George Freeman Thought Leader | Author | Architect| Florida, United States
I was recently asked this question (a form of it) and found it interesting because it dealt with aspects of one's demeanor, that is, how you carry yourself when engaging an executive stakeholder. For me, I answered in the context of "first contact," meaning your first engagement with an executive stakeholder. To make the context even more clear, consider the following:

- You have never met this executive before.
- You are meeting the executive to formulate the project.
- The executive knows nothing of your background or capabilities.

I gave an answer that was purposed to be true whether you had one year of experience or twenty and would also hold true whether or not you had business domain knowledge. However, it might be easier to answer in context, so you could say; If you have business domain knowledge, then… If this is your first project then… etc.
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Sante Delle-Vergini, PhD Senior Project Manager| Infosys Melbourne, Victoria, Australia
Do some digging as there will be people within the company that have experience with these executives. That will go a long way to inform how you should interact with them.
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