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The truth and nothing but the truth...

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Simona Bonghez Managing Partner| Colors in Projects ltd Bucharest, Romania
A quote about bravery states “Many people believe being brave means being fearless. But the truth is, being brave means being scared of something but doing it anyway”. Is Ethics for brave people only? If you have a bad message to deliver, an unsuccessful result to convey, would you as a Project Manager tell the truth loud and clear? Or will you fear the consequences (including getting fired) and resort to “window dressing”?
Note: "window dressing" refers to manipulate the message to show a more favorable situation.
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Fabio Rigamonti Project Director| Centric Software Milan, Italy
Love the quote, Simona!
It is indeed a hard question; immediately, in my mind, I answered: "yes, of course!".
Then, I thought that also the organisation's values would play an important role; in high-trusted environments, being ethical is definitely more comfortable.
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1 reply by Simona Bonghez
Nov 03, 2019 3:26 AM
Simona Bonghez
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Thank you, Fabio. Indeed, we tend to immediate answer that one should always respect the truth :), the struggle comes when we have to figure out what is the best way to convey it, considering the audience and the cultural aspects.
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Dr. Deepa Bhide Hyderabad, Telangana, India
Thanks Simona. A very relevant topic and I guess we all face this situation on a day to day basis. I think fearless meaning regardless of the outcome, project managers tell the truth and not sugar-coat it, as any sugar-coating believe it will come to bite us later.

Thanks
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1 reply by Simona Bonghez
Nov 03, 2019 3:28 AM
Simona Bonghez
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Thank you, Deepa.
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Victor Ginoba Business Analyst| Harmonia Dumfries, Va, United States
Hi Simona,

Thank you for your post. People always fear what would happen when they have a bad report to deliver. But honesty is always the best policy. This is especially important to remember as a leader. At the end of the day, people will remember you for your integrity and not your mistake.
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1 reply by Simona Bonghez
Nov 03, 2019 3:27 AM
Simona Bonghez
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Thank you, Victor.
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Lily Murariu Research Council Officer Program Advisor| National Research Council Canada Cantley, Quebec, Canada
@Simona, great question, thanks for posting it. "Windows dressing" approach can have negative consequences sooner rather than later and we should stay away of it.
Organizational context play a key role in addressing this matter.
Finding the right person to convey the message and tell "the whole truth and nothing but the truth" may be difficult but not impossible. In Public Service this may be the senior management, the Ethics Office or the Ombudsman (if available).
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1 reply by Simona Bonghez
Nov 03, 2019 3:33 AM
Simona Bonghez
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Thank you, Lily, most of the answers here insist on the importance of the way the message is conveyed. Your comment regarding the Public Service and the differentiation in terms of the who has the right to communicate such a message in very special context is extremely valuable.
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Amany Nuseibeh Speaker, Global Leader | Optimal Consulting Sydney, Nsw, Australia
Thank you Simona for this interesting question. Our responsibility as ethical and professional project managers is to convey the truth as it stands. What we need to be mindful of is how we convey the message, when and whom can we enlist to support that message, ensuring that as we convey unpleasant truths, we offer solutions, alternatives and options. It is also critical that we do not sleep on information, as unpleasant facts tend to get more unpleasant with time. As professional PMs, we "read the air" and know how to convey these messages in the most ethical and respectful way.
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1 reply by Simona Bonghez
Nov 03, 2019 3:40 AM
Simona Bonghez
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Thank you, Amany. One more answer suggesting how important are the soft skills for the role of a project manager. And "reading the air" - to be able to convey the message in the most ethical and respectful way - is clearly one of those skills.
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Simona Bonghez Managing Partner| Colors in Projects ltd Bucharest, Romania
Oct 28, 2019 9:42 AM
Replying to Stéphane Parent
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I would never condone telling untruths. I would avoid brutal candour. It is important that we convey our message with our audience in mind. I would be careful using humour to deflate bad news: it makes the speaker look indifferent or uncaring.
Thank you, Stephane. Indeed the way we convey the truth should always respect the audience.
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Simona Bonghez Managing Partner| Colors in Projects ltd Bucharest, Romania
Oct 29, 2019 12:45 AM
Replying to Anton Oosthuizen
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Let me start by saying that YES ethics is for brave people only. Behaving ethically means that you often have to do something that will make you stand out like a sore thumb, sometimes making you a target so you have to be brave. People who are not brave are always hunkering down to protect their position at any cost only emerging after the 'kill' like vultures to lay claim to their part of the victory.

Sharing news, good or bad goes with good judgment as much as it goes with ethics. Embellishing the truth is never ethical but knowing when to share bad news is probably as more important than the bad news itself. We need to sensitive to the audience and the environment and it probably goes with the HOW you say it that was mentioned before.
Thank you, Anton, very well pointed out: project management is for those who can stand by their ethical beliefs.
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Simona Bonghez Managing Partner| Colors in Projects ltd Bucharest, Romania
Oct 29, 2019 1:57 AM
Replying to Fabio Rigamonti
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Love the quote, Simona!
It is indeed a hard question; immediately, in my mind, I answered: "yes, of course!".
Then, I thought that also the organisation's values would play an important role; in high-trusted environments, being ethical is definitely more comfortable.
Thank you, Fabio. Indeed, we tend to immediate answer that one should always respect the truth :), the struggle comes when we have to figure out what is the best way to convey it, considering the audience and the cultural aspects.
avatar
Simona Bonghez Managing Partner| Colors in Projects ltd Bucharest, Romania
Oct 29, 2019 10:44 AM
Replying to Victor Ginoba
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Hi Simona,

Thank you for your post. People always fear what would happen when they have a bad report to deliver. But honesty is always the best policy. This is especially important to remember as a leader. At the end of the day, people will remember you for your integrity and not your mistake.
Thank you, Victor.
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Simona Bonghez Managing Partner| Colors in Projects ltd Bucharest, Romania
Oct 29, 2019 9:44 AM
Replying to Dr. Deepa Bhide
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Thanks Simona. A very relevant topic and I guess we all face this situation on a day to day basis. I think fearless meaning regardless of the outcome, project managers tell the truth and not sugar-coat it, as any sugar-coating believe it will come to bite us later.

Thanks
Thank you, Deepa.
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