I'm working for a support and advocacy organization for military veterans. The program is a digital transformation with several projects within it. The end customer is ultimately veterans who receive better services through enabling technology and staff that work in better ways to support these veterans. It just struck me that I may never meet the end customer. Have you had a similar experience? Saving Changes...
@Luis, they are all data gathering techniques. And yes, by asking a question (that I think you know the answer to) increases your influence score, and I am helping you by replying yet again ;-) aren't I just a nice fellow!
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2 replies by Luis Branco and Rami Kaibni
Nov 24, 2019 3:23 PM
Rami Kaibni
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Sante, I have two nicknames for you and I want you to chose one:
Special Scrumian Or Influence Scrumian ? :D
I am going to refer to you with this nickname in one of my upcoming blogs.
Nov 24, 2019 4:10 PM
Luis Branco
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Dear Sante
We are exchanging views on how to obtain customer information through direct customer contact.
Not through warehousing persons or their representatives.
Do my answers increase your influence or mine? :-)
It's just that .... my influence doesn't leave the same place ... neither forward nor backward :-)
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Nov 24, 2019 12:39 PM
Replying to Sante Delle-Vergini, PhD
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@Luis, they are all data gathering techniques. And yes, by asking a question (that I think you know the answer to) increases your influence score, and I am helping you by replying yet again ;-) aren't I just a nice fellow!
Sante, I have two nicknames for you and I want you to chose one:
Special Scrumian Or Influence Scrumian ? :D
I am going to refer to you with this nickname in one of my upcoming blogs.
...
1 reply by Sante Delle-Vergini, PhD
Nov 25, 2019 12:29 PM
Sante Delle-Vergini, PhD
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lol, hmm, choices choices. We better stick with Special Scrumian, sounds safer than Influence Scrumian ;-)
Saving Changes...
Luis BrancoCEO| Business Insight, Consultores de Gestão, LdªCarcavelos, Lisboa, Portugal
Nov 24, 2019 12:39 PM
Replying to Sante Delle-Vergini, PhD
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@Luis, they are all data gathering techniques. And yes, by asking a question (that I think you know the answer to) increases your influence score, and I am helping you by replying yet again ;-) aren't I just a nice fellow!
Dear Sante
We are exchanging views on how to obtain customer information through direct customer contact.
Not through warehousing persons or their representatives.
Do my answers increase your influence or mine? :-)
It's just that .... my influence doesn't leave the same place ... neither forward nor backward :-)
...
1 reply by Sante Delle-Vergini, PhD
Nov 25, 2019 12:31 PM
Sante Delle-Vergini, PhD
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@Luis, I'm not sure, but I try to reply when I am asked a question and not end my replies with another question, but a few get through ;-)
Dear Sante
We are exchanging views on how to obtain customer information through direct customer contact.
Not through warehousing persons or their representatives.
Do my answers increase your influence or mine? :-)
It's just that .... my influence doesn't leave the same place ... neither forward nor backward :-)
@Luis, I'm not sure, but I try to reply when I am asked a question and not end my replies with another question, but a few get through ;-) Saving Changes...
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Nov 25, 2019 12:29 PM
Replying to Sante Delle-Vergini, PhD
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lol, hmm, choices choices. We better stick with Special Scrumian, sounds safer than Influence Scrumian ;-)
Since when does Sante Vergini play safe - You got it mate :-) Saving Changes...
LORI WILSONRETIRED - Technical Project Manager| RETIRED - LifePoint HealthClarkston, Wa, United States
Hello Sante - I very rarely meet the vendors, the customers or even my teammates in person. I work virtually, and rarely even see my boss - maybe once a year! It seems to work well for me, though, and I've created some very strong relationships with many of these people!
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1 reply by Sante Delle-Vergini, PhD
Nov 25, 2019 11:28 PM
Sante Delle-Vergini, PhD
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Sounds great Lori. The virtual project manager is the way it's heading...I hope.
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