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Topics: Career Development, Education, Quality
CCRS showing only squares of webinars. No way to report PDU's.
Network:303
Diana E. A. García Sánchez
Doctorate in Direction of Organizations, Master in Computer Systems and IT, CFE
, Ciudad de Mexico, Mexico
CONTEXT:

I have PDU's I've been wanting to report (some as old as 2016 and I'll to use these as extreme example), they are already earned because I did a course accrediting those PDUs (MARCOR Enterprise Advisor, REP ID: 3130, ACTIVITY: DMPP01, Mexico city nov 2016).
Under the old PMI webpage the provider was listed, but there was no option to select it and all the times I tried contacting by mail the PMI I never got a response.

I thought that there would have been issues fixed at least under the new layout redesign but that's not the case.

PROBLEM:

When checking https://www.projectmanagement.com/ there is no option to report PDU's, only 'PDU's awarded' by webinars are shown, and the option to 'report PDU's not gained in the site only shows you basically an image of the education triangle and tells you to go to https://ccrs.pmi.org.

There it only shows 'Course Catalog' for webinars and there is still no option to report PDU's.

Worse. If you check the 'Continuing Certification Requirements (CCR) Handbook', which is basically the only document supposed to have info on how to report the PDU's, it tells you to back to the CCRS site, which again, it only shows the 'Course Catalog'.

So how/where are PDU's reported now?
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Network:2886
Verónica Elizabeth Pozo Ruiz
RYLAI Access Control
Quito, Pichincha, Ecuador
Dear Diana,

You can report PDU'S with these steps:

1. Log in with your credentials at this page: https://authentication.pmi.org/Default.aspx?r=ccrs.pmi.org&s=True
2. In the menu bar from the top, select: PDU's, report PDU's. You will be redirected to this page: https://ccrs.pmi.org/claim
3. Here you can view a list of PDU's categories, like Course or Training, Organization Meetings, Online and Digital Media, etc. Click in the name of the category you can submit a PDU.
4. A form will be displayed, to fill out the data necessary to claim the PDU. After complete all data, click on submit button.

Hope this helps you!

Regards
...
1 reply by Diana E. A. García Sánchez
Jan 20, 2020 2:04 PM
Diana E. A. García Sánchez
...
Hi.

The correct adress is "https://ccrs.pmi.org/claim/new/Class" . Remaining into https://ccrs.pmi.org/claim still gets you a loop tot he main page.

So... I came to a point where I can finally report PDUs.. The class provider is registered but inactive, and at the very bottom it tells me to 'Enter valid PDU amounts.' but there is no option for any user input. There also isn't a way to just send the info or to contact anyway.

Its 42 PDUs, but It just doesn't let me submit. What should be done in this case?
Network:303
Diana E. A. García Sánchez
Doctorate in Direction of Organizations, Master in Computer Systems and IT, CFE
, Ciudad de Mexico, Mexico
Jan 14, 2020 10:45 AM
Replying to Verónica Elizabeth Pozo Ruiz
...
Dear Diana,

You can report PDU'S with these steps:

1. Log in with your credentials at this page: https://authentication.pmi.org/Default.aspx?r=ccrs.pmi.org&s=True
2. In the menu bar from the top, select: PDU's, report PDU's. You will be redirected to this page: https://ccrs.pmi.org/claim
3. Here you can view a list of PDU's categories, like Course or Training, Organization Meetings, Online and Digital Media, etc. Click in the name of the category you can submit a PDU.
4. A form will be displayed, to fill out the data necessary to claim the PDU. After complete all data, click on submit button.

Hope this helps you!

Regards
Hi.

The correct adress is "https://ccrs.pmi.org/claim/new/Class" . Remaining into https://ccrs.pmi.org/claim still gets you a loop tot he main page.

So... I came to a point where I can finally report PDUs.. The class provider is registered but inactive, and at the very bottom it tells me to 'Enter valid PDU amounts.' but there is no option for any user input. There also isn't a way to just send the info or to contact anyway.

Its 42 PDUs, but It just doesn't let me submit. What should be done in this case?
...
1 reply by Ajla Khan
Feb 01, 2021 4:27 PM
Ajla Khan
...
Hi Diana, if you are still having issues to report your PDUs, try John Ting's suggestion in this thread (Nov26). Log on to PMI.org via Chrome Incognito page. I was stuck in the same loop and couldn't report my PDUs but using the incognito page got me to the proper site which accepted my reported PDUs.
Network:95
Luis Pozuelos
Luis Pozuelos, Genor
Guatemala, Guatemala, Guatemala
Hi Diana I have the same issue dit you solve it ?
...
2 replies by MOHAMMED ABDUL BASEER
Nov 30, 2021 3:13 AM
MOHAMMED ABDUL BASEER
...
I too had the same Issue, Please help anyone.
Nov 30, 2021 3:17 AM
MOHAMMED ABDUL BASEER
...
Juz Simply clear the cookies of the CCRS website. It will be solved.
I did the same. it's working
Network:0
james clary
san francisco, CA, USA
Same deal. I entered the dates for the class. And then down at the bottom where the triangles are it says, "Enter valid PDU amounts" but no means to do so. I have tried two different web browswers.
Network:0
Shravan Ponnappa C K
, India
Hi Folks,

Any luck fixing this issue? I'm facing the same problem.

Thank you.
Network:111
Michael Baker
Tucson, AZ, USA
Has anyone solved this? I'm experiencing the same issue.
Network:0
Colleen Peavy
Sr. Operations Analyst, Verizon Wireless
Saraland, AL, USA
I am having the exact same issue as well
Network:59
Javier Zurita
Arequipa, Peru
Hello, I also have the same problem, the triangles appear, but there is no way to enter the corresponding PDUs. . I tried with Chrome, FIrefox, Edge, Opera
Network:0
Chandrika Mysore
Clarksville, MD, USA
Hello, I have the same issue. I was able to enter a webinar topic and submitted. I was able to do this twice but then I dont get that page anymore. I dont get the form to report pdu, anymore. I have been searching in all sites. Why should it be so hard to submit PDUs?
Network:1
Aline Mary Trama
Takeda
, Brazil
Hello everyone! Hope everyone is safe and good.
I've had the same problem. But in my case is because I do not have a certification yet. I can only submit to earn PDUs after I have the certification on my profile. I didn't know. Could that be the case for you guys too?

If not, I recommend you to get in touch with PMI using the chat. It was super fast and its 24h. This way you can address your case.

https://www.pmi.org/about/contact

After getting the solution, please let us know!
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