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CCRS showing only squares of webinars. No way to report PDU's.

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Diana E. A. García Sánchez Doctorate in Direction of Organizations, Master in Computer Systems and IT| CFE Ciudad De Mexico, Mexico
CONTEXT:

I have PDU's I've been wanting to report (some as old as 2016 and I'll to use these as extreme example), they are already earned because I did a course accrediting those PDUs (MARCOR Enterprise Advisor, REP ID: 3130, ACTIVITY: DMPP01, Mexico city nov 2016).
Under the old PMI webpage the provider was listed, but there was no option to select it and all the times I tried contacting by mail the PMI I never got a response.

I thought that there would have been issues fixed at least under the new layout redesign but that's not the case.

PROBLEM:

When checking https://www.projectmanagement.com/ there is no option to report PDU's, only 'PDU's awarded' by webinars are shown, and the option to 'report PDU's not gained in the site only shows you basically an image of the education triangle and tells you to go to https://ccrs.pmi.org.

There it only shows 'Course Catalog' for webinars and there is still no option to report PDU's.

Worse. If you check the 'Continuing Certification Requirements (CCR) Handbook', which is basically the only document supposed to have info on how to report the PDU's, it tells you to back to the CCRS site, which again, it only shows the 'Course Catalog'.

So how/where are PDU's reported now?
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John Ting Senior Technical Architect| Salesforce do Brasil São Paulo, São Paulo, Brazil
Guys, try to access using New Incognito Window from Chrome, it worked for me.
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2 replies by Ajla Khan and Jeevan Chanda
Feb 01, 2021 4:21 PM
Ajla Khan
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Thanks John...it totally worked for me too after days of trying to get onto PMI.org.
Sep 22, 2021 2:16 AM
Jeevan Chanda
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Thanks a lot, it worked for me
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Charles Yocum Product Support Manager | Spatial Business Systems Fl, United States
I am facing this same issue. I have a bunch to report but there is no box just red letters "Enter Valid PDU Amounts"

My course and providers selectors are working
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Ajla Khan IT Project Manager Markham, Ontario, Canada
Nov 26, 2020 7:25 AM
Replying to John Ting
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Guys, try to access using New Incognito Window from Chrome, it worked for me.
Thanks John...it totally worked for me too after days of trying to get onto PMI.org.
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Ajla Khan IT Project Manager Markham, Ontario, Canada
Jan 20, 2020 2:04 PM
Replying to Diana E. A. García Sánchez
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Hi.

The correct adress is "https://ccrs.pmi.org/claim/new/Class" . Remaining into https://ccrs.pmi.org/claim still gets you a loop tot he main page.

So... I came to a point where I can finally report PDUs.. The class provider is registered but inactive, and at the very bottom it tells me to 'Enter valid PDU amounts.' but there is no option for any user input. There also isn't a way to just send the info or to contact anyway.

Its 42 PDUs, but It just doesn't let me submit. What should be done in this case?
Hi Diana, if you are still having issues to report your PDUs, try John Ting's suggestion in this thread (Nov26). Log on to PMI.org via Chrome Incognito page. I was stuck in the same loop and couldn't report my PDUs but using the incognito page got me to the proper site which accepted my reported PDUs.
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Imran Ullah Baryar Senior PM| The Imperial Electric Co Pvt Ltd Lahore, Punjab, Pakistan
Hi everyone! I am also facing the exact same issue. Just looping into the Course Catalog page and back whenever i try to report PDUs.

Did anyone of you get the solution? please share.
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1 reply by Ajla Khan
Feb 26, 2021 12:44 PM
Ajla Khan
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Hi Imran, use Incognito mode in your browser to get onto PMI site and then those PDU reporting links will work perfectly. I was stuck for days and then John Ting made this suggestion and now I am easily reporting PDUs and taking some free PMI e-learning courses too. Good Luck!
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Ajla Khan IT Project Manager Markham, Ontario, Canada
Feb 26, 2021 2:46 AM
Replying to Imran Ullah Baryar
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Hi everyone! I am also facing the exact same issue. Just looping into the Course Catalog page and back whenever i try to report PDUs.

Did anyone of you get the solution? please share.
Hi Imran, use Incognito mode in your browser to get onto PMI site and then those PDU reporting links will work perfectly. I was stuck for days and then John Ting made this suggestion and now I am easily reporting PDUs and taking some free PMI e-learning courses too. Good Luck!
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Steve Hamilton Sr. Project Manager| UI Health Care North Liberty, IA, United States
Having the same issue with CCRS website, access seems hit and miss over the past week and need to enter CEUs before expiring.
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Maria Ribeiro Portugal
I have the exact same issue. Did someone already found a way to go arround this? The chat bot support did not help at all....
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Danilo Uy Jr Vancouver, Canada
same issue with me but I tried using incognito and it worked
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Lorelei Coe Centreville, Va, United States
Hi everyone!

I was facing this same frustrating issue. I was able to resolve by clearing my cache and cookies, and logging in again.

Hope this helps for others as well!
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