How would you suggest I handle a vendor who prefers to answer to a team member rather than the project manager/sponsor?

Information Technology Leadership New Practitioners

Donald Ragland White Plains, Md, United States

I am the project manager of a small software development project. I have a member of my team who has a friendship with the consultant/owner who has one the contract to develop the final product. I am also the individual who has signed off on the contract. The dilemma is that the consultant prefers to take direction from my team member rather than myself. I have asked the consultant to cease including this team member on our email discussions that involves topics that I have had with my managers. Yet, he continues to do so. How would you suggest that I handle this matter as the PM? Please note that the team member is not innocent in this situation!

Posted: Feb 14, 2020 11:34 AM

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Donald Ragland White Plains, Md, United States

Feb 17, 2020 8:26 PM

Replying to Vincent Guerard

...

I agree with Keith's comments.

In addition to the last point, I would also remind in writing, that the employe is not authorized to represent the company. And be ready to have a more formal document send to the vendor.

Thanks Vincent!

Posted: Feb 17, 2020 9:31 PM

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How would you suggest I handle a vendor who prefers to answer to a team member rather than the project manager/sponsor?

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