Project Management

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Feedback from those who have taken the online PMP exam

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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
One of my colleagues taught a PMP Prep course in early April, and one of the candidates in her class took and passed the online exam.

Here is the un-edited feedback from that individual:

"First of all, I learned that if you have an in-person exam scheduled, you will not see the online option. In order to see it, you need to cancel your exam (Fees are waved for now), and then re-apply and you will see the option.

I will do a quick bullet list of things that are good to know:

• you require a working webcam and microphone
• you can not have your phone near you during the test
• the test is open 30 minutes before to allow you to do the check-in process, which I will detail below
o it performs a systems test to ensure your internet speed is sufficient, and that you have a working microphone and webcam.
o they make you take pictures of your face, your ID (drivers license, etc) and 4 pictures of your desk area (front, back, left, right)
o you sign disclaimers about not sharing details of the test,etc.
• there is a tutorial at the beginning that lets you get used to the provided calculator and whiteboard (YOU ARE NOT ALLOWED A PHYSICAL CALCULATOR OR SCRATCH PAD/PEN)
o the whiteboard has plenty of functionality, and allows you to use text, which would allow the “brain dump”
o here’s an overview of the feature https://home.pearsonvue.com/op/online-proc...eboard-overview
o unfortunately the calculator must be operated with the mouse. It does not interact with your keyboard
• they make you download and install an application (OnVue) which, once the test begins takes over your full screen
• highlight/strike through options are available, but the application makes you highlight the text, and then choose strikeout or highlight (there are keyboard functions, but they are not very intuitive. I think highlight was Alt+J for example)
• There is a chat function at the top. If you click it, it calls a proctor (they won’t be immediate). I did this at the beginning just to see the feature, not realizing how it worked. They just wished me luck, and I proceeded??. This function would be used by the proctor in case of technical issues. If they could not reach you there, they would reach out via phone (this is your only exception to the phone rule)
• just a tidbit, because I was unsure – I had snacks beside me on my desk and ate them along the way, as well as water of course. They did not raise any concerns.
• The 10 minute break allowed me to use the restroom and stretch a bit. I only used around 4 minutes.

Aside from that, the interface is pretty intuitive. Everything I explained above is walked through in the tutorial.

For more information on it, here’s a link. In fact, this is where you need to go to take the test when it’s time!
https://home.pearsonvue.com/pmi/onvue"

It would be great if others who have taken the PMP exam online in the near term could share their experiences!
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
Thank you for sharing
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Janna Meneghello Senior Project Manager | TELUS Coquitlam, British Columbia, Canada
Thanks Kiron & Tamara for responding to my questions. I really really appreciate it!
HUGE Congrats to Tamara for passing! Thanks for the feedback summary. Always so helpful!
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1 reply by Tamara Tankosic
Nov 25, 2020 4:04 PM
Tamara Tankosic
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Thank you Janna!!!!
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Tamara Tankosic Global Business Development Manager| Global Airport Concierge London, Eng, United Kingdom
Nov 25, 2020 1:24 PM
Replying to Janna Meneghello
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Thanks Kiron & Tamara for responding to my questions. I really really appreciate it!
HUGE Congrats to Tamara for passing! Thanks for the feedback summary. Always so helpful!
Thank you Janna!!!!
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Bhuvana V Bangalore, Karnataka, India
Nov 24, 2020 5:21 AM
Replying to Tamara Tankosic
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Hey everyone, here's my exam feedback from yesterday!

First of all, I passed! First time taking the PMP as well as my first professional certification so I'm super excited!

Regarding the test, I have several points and experiences to share:
ONLINE TEST PLATFORM
• You will receive an email a couple of days prior with instructions on how to login and how to do a test to make sure your computer works well.
• The check-in starts half an hour before your test and I must say is quite tedious, it took me over 20 minutes to login which I found ridiculous. Firstly everything has to be cleared from your desk and surrounding area (I have two working desks next to each other, one for myself and one for my boyfriend so cleared up both the night before), then you have to unplug the monitors if you have any (take out all cables from the back and show them). Also if you have a watch they might ask you to take it off (I have a Garmin).
• Put your phone away. If the proctors need to contact you they will do so via chat that pops up in front of your questions. I did not have any water/snacks but you can always ask and see if it is allowed
• The calculator sucks, just putting it out there. Can only be used with a mouse, has almost no functions (think the basic Microsoft one) and is just clunky to use. Good that I didn’t have many calculation questions plus most I did on the whiteboard
• The whiteboard is ok, you can resize it so for example you can see it, the calculator and the questions at the same time. It has some drawing functions and a text function. I managed to do the critical path on it but it looked ugly!
• You can mark questions for further review, use highlight (in different colours) and strikethrough.
o I found strikethrough particularly useful as I crossed out answers I knew not to be true
o After your 90 questions (part 1) / 110 questions (part 2) there is a review page so you can go back to marked or unanswered questions
• The timer is in my opinion not very intuitive, or maybe I was just too focused on the exam. I think it should be split into the two parts or at least show time in hours and minutes not just minutes (so it says for example 234:50) as I can’t keep calculating how much time I have left. However the time itself is fine, I had plenty extra to triple check questions (not all just marked ones, but I mark any I’m not a 100% sure about)
• After 90 questions there is a 10 minute break. The timer is paused during this and you can end the break early. I would suggest taking it and stretching your legs out, go to bathroom, have some water etc. Also the good thing is that time wise you don’t have to split your time exactly in two, I left more time for the second part as I knew it has 20 more questions, so once I was happy with part one (after around let’s say 1,5 but less than 2hrs, I don’t know exactly) I went to part two.
• At the end of the test you get a message saying you passed or failed (says something like Congratulations for joining the PMP, it’s a bit unclear when you’re in testing mode as it looks almost like a question). I expected it to have the full results, but you get those via email in 1-2 working days. It might take longer to see it on the PMI website
THE EXAM QUESTIONS
• Most of the questions were situational and can be boiled down to the below:
o Issue happens/PMr joins a new project/PMr needs to do something (e.g. create a budget), what should:
? The project manager do next
? Have the project manager done before
? The project manager do (general idea)
? The project manager use (tool/process)

• Not a lot of calculations at all, maybe three or four? I was surprised by how little they asked for and the calculations themselves were ones you could basically do by hand:
o EMV where you get a probability/impact table to calculate the overall EMV
o EAC based on BAC and CPI (so you have to calculate CPI first then plug it in)
o Critical path and float on one activity (but the float is not actually a calculation as the activity was on the critical path)
• Questions were tougher than what I expected per se, as a lot of people said that the Oliver Lehman questions or PMI ones are a bit tougher than the test, while I’d say they are just about the same level of complexity.
• Some questions were easy and based on your general understanding of concepts (e.g. analogous vs bottom up estimating)
• Tools and Techniques were mentioned a lot which I found slightly surprising, lots of questions about different analysis, communication methods, conflict resolution, risk responses, data gathering
• I can see why some fail due to closing questions, they were quite tricky, I’d say make sure you really read on those in the Integration and Procurement Management sections
• Ethics was barely mentioned
• Whenever in doubt follow the plan/organizational procedures (assuming I got those right)
• Change management is like 10% of questions, make sure you are super familiar with it
• Got some agile questions, not too many, mostly to do with iteration burndown charts, product backlogs
• Had several questions on the different contract types for procurement. You have to really understand them as in one I was debating so much for example whether to choose the CPAF or CPIF (as in my eyes they are almost the same but apparently not)
• When studying/testing I’ve tried to logically connect the different processes and I think this helps a lot with exam questions. Rita explains it very well in her book, all of these knowledge areas are connected and many processes happen simultaneously or influence others. You don’t have to know the ITTOs by heart, just understand how things interact so you can answer questions easily!

Final advice – don’t be too afraid, the test is similar to practice tests and is testing your understanding of concepts and processes. Read every question super carefully and avoid stupid mistakes like ALL/ALWAYS/NEVER as well as negative questions (e.g. what process should the project manager NOT use). You have plenty of time to actually think about the questions but don’t spend too long dwelling on ones that have two similar answers, mark them and go back with a fresh approach.

Good luck to all of you trying to cram this in before the exam change!
Hi Tamara,
Thanks for sharing the PMP exam details which helped me in my PMP preparation.

I passed my PMP in first attempt and your these inputs helped in that journey, especially the timer part starting at 240:00. Never imagined anything like that. I had to calculate the remaining time based on those minutes and felt this could have been simpler as hr:mn:ss especially because PMP is for 4 hours.

I would like to add one more option that was available - comments / notes section (though I didn't use it)

Good Luck to all PMP aspirants!

Best Regards,
Bhuvana
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Sarah Ploetz Gardner, Ks, United States
I just took the online proctored PMP exam for the first time and it appears that I passed last night, Dec 28th.

1. I prepared for the exam by studying materials from different resources. Lots of good material out there and it is very interesting to note, the various approaches that exist in positioning the content for someone to grasp and retain.

2. Specifically about taking the test - PREPARE for the online exam by eliminating the technology /medium worries. Part of my concern was that I did not want technology to be an issue, when I needed all of my focus on the material/content of the exam.

3. I waited over an hour to begin my exam. I was 15 mins early (before my scheduled start time) waiting to be 'checked in'. I am glad I read somewhere that this is normal. I know there is effort to get you at the starting time, but patience is key. BOTTOM LINE - Expect to wait, then be pleasantly surprised if you don't have to. Be patient.

4. I also didn't know until a few days before my exam that I was not allowed to have paper and pencil. I figured this out when I was getting the systems check and reading the experiences of others who took the online exam. I practiced using the whiteboard the day before and felt that it would be more a distraction and opted to bypass that option.

5. I also opted to use a hard line connection instead of wifi; I just didn't want connectivity to be an issue. It was much faster.

6. I used my laptop b/c that's where the camera is. INITIALLY, I had a monitor that served to make it easier to read. I was asked to disconnect the monitor, show the chord and scan my work space with my laptop.

7. I didn't know I had a chat feature available to contact someone. My laptop screen was small and I had to scroll to see the 'chat/email' for help message at the top of the screen.

8. I understood that you are not to have your mobile phone within arms length, so I didn't, but I had it in the room. When you are waiting for the final check-in process, if necessary, they will call you or initiate a chat/message, BUT you have to remain in the webcam video or risk having the exam revoked. I was concerned if I reached for my phone to see if anyone called, I would be out of the video. JUST BE AWARE - use the chat for help button at the TOP of the screen after the 15 min mark.

9. After I ended my review of the second half of the test, I got a brief congratulations message. It blinked and it was gone. I thought it was my hopeful thinking and had no idea I passed.

After all the surveys were taken, test is over. I did searches on "how do I know if I passed" and "when will I know if I passed"?

I followed a few suggestions and logged into the PMI/Pearson login test site and the overall results stated 'Passed". Now just waiting for that 'official email' from PMI stating that I did.

10. Overall pleasant experience. I especially appreciated the 10 min break. Two weeks seems like such a long time to have confirmation that I did pass:).

UPDATE: Less than 2 hours after I posted - the official email from PMI came in confirming I passed! It's been less than 24 hours since I completed the test. I am now sure I DID pass.
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Mohammed Khalid Electrical Engineer| NAFFCO ELECTROMECHANICAL LLC United Arab Emirates
I went through nightmare of the worst platform pmi offers. I have only one question if system check completed and 90 50 of the exam finished then all of a sudden you a lazy human being revoke the exam and you revive an email accuse you for not complying. It's stupid and pmi is not professional
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Hilary Oborghayujie Seeking a position of passionate Electrical Engineer/Project Manager| University of Benin Benin, Edo, Nigeria
PMI ID: 4925043?, PMP exam, After successfully uploading my photos, the page says, “You are almost done with the check-in process, the page say sorry the exam has not launch, click here for help, contacting agent no response so my exam can be release. After 4hrs of the exam spent, no response from Pearson. This is the third (December 30th, 2020) time I am rescheduling this PMP exam for God sake. This is the third time they have cause me to rescheduled PMP exam. Does it mean I can not be certified this year. If yes, all the resources I have I have spent, exam fees, training, material acquired and time, what will happened.The associated fees who will bear the boarding, I borrow money for this exam, which I have not pay.If you are in my position at this time, what will you do, this is my third time of this incident. Spent of a lot of time in reading, spending 14hrs daily on materials, watches over 150 recorded video. All agents are currently assisting others. An agent will be with you shortly, almost 3hrs plus, this is the message I am receiving, this is very unprofessional, customer care cannot satisfied clients.I am now so tired of waiting, I think I have to terminate this provoking process of Pearson vue. Less than 30mins to exam target time, if no connection is made what is the next decision, and hope Pearson bear the cost, last resort is employed. Ok, for 3hrs plus I can leave for restroom, sitting and watching my laptop.I am tired and frustrated my family is waiting to receive congratulations message. Pearson is unprofessional
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Ron Adams PM| Maximus Converse, Tx, United States
Jun 25, 2020 9:25 AM
Replying to Pierre-Marie FABIN
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Hi Richa Lama, I experienced the same demotivate situation one month ago, as you just did, with the same situation of remote exam terrible checks and proctor issues. And as for you, I had to prepare during a long week before, I was very ready ready... Then after a 1 month battle with PearsonVue and PMI.org after sales, I ended to have a "free" new exam ticket, but may be will I wait for physical attendance at a PearsonVue exam center. And will I have to re start my preparation to the exam. Big demotivation... !
I had a very bad experience today attempting to take the online exam as well. I tested my system multiple times prior to exam day. Despite these efforts, approximately ten questions in, webcam and exam crashed. Pearson couldn’t resolve despite multiple attempts to restart. I have fiber and wfh here daily with no issues. What’s disturbing is that Pearson sent results for an exam I did not complete. Frustrating after all my prep. My hope is that Pmi and Pearson resolve this. I am beyond upset.
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Khaled Ktecha PM I| Darwish Engineering Emirates L.L.C Dubai, Dubai, United Arab Emirates
Thank you for sharing your experience, and it was very useful feedback.
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kamila angulska bettystown, MH, Ireland

I sat for my ACP-PMI credential exam, and during the test I went to toilet. Apparently, taking bathroom break is validation of the policy and my exam was cancelled.. I mean, come on, I was out for like five minutes tops, and the camera could clearly see me coming and going. But despite that, they shut down the whole exam when I was at question 100 out of 120! It felt totally unfair. Money rip off!







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