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Feedback from those who have taken the online PMP exam

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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
One of my colleagues taught a PMP Prep course in early April, and one of the candidates in her class took and passed the online exam.

Here is the un-edited feedback from that individual:

"First of all, I learned that if you have an in-person exam scheduled, you will not see the online option. In order to see it, you need to cancel your exam (Fees are waved for now), and then re-apply and you will see the option.

I will do a quick bullet list of things that are good to know:

• you require a working webcam and microphone
• you can not have your phone near you during the test
• the test is open 30 minutes before to allow you to do the check-in process, which I will detail below
o it performs a systems test to ensure your internet speed is sufficient, and that you have a working microphone and webcam.
o they make you take pictures of your face, your ID (drivers license, etc) and 4 pictures of your desk area (front, back, left, right)
o you sign disclaimers about not sharing details of the test,etc.
• there is a tutorial at the beginning that lets you get used to the provided calculator and whiteboard (YOU ARE NOT ALLOWED A PHYSICAL CALCULATOR OR SCRATCH PAD/PEN)
o the whiteboard has plenty of functionality, and allows you to use text, which would allow the “brain dump”
o here’s an overview of the feature https://home.pearsonvue.com/op/online-proc...eboard-overview
o unfortunately the calculator must be operated with the mouse. It does not interact with your keyboard
• they make you download and install an application (OnVue) which, once the test begins takes over your full screen
• highlight/strike through options are available, but the application makes you highlight the text, and then choose strikeout or highlight (there are keyboard functions, but they are not very intuitive. I think highlight was Alt+J for example)
• There is a chat function at the top. If you click it, it calls a proctor (they won’t be immediate). I did this at the beginning just to see the feature, not realizing how it worked. They just wished me luck, and I proceeded??. This function would be used by the proctor in case of technical issues. If they could not reach you there, they would reach out via phone (this is your only exception to the phone rule)
• just a tidbit, because I was unsure – I had snacks beside me on my desk and ate them along the way, as well as water of course. They did not raise any concerns.
• The 10 minute break allowed me to use the restroom and stretch a bit. I only used around 4 minutes.

Aside from that, the interface is pretty intuitive. Everything I explained above is walked through in the tutorial.

For more information on it, here’s a link. In fact, this is where you need to go to take the test when it’s time!
https://home.pearsonvue.com/pmi/onvue"

It would be great if others who have taken the PMP exam online in the near term could share their experiences!
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Pierre-Marie FABIN Capital Contracts Projects Manager| ANDRITZ ASSELIN THIBEAU Sotteville-Les-Rouen, Normandie, France
May 08, 2020 2:49 PM
Replying to Erin Perkins
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I used my office laptop and did have problems (see above). I recommend performing the systems test a few days before as well as the night before. I believe my problem was that there were applications running in the background that I had closed, but were not completely exited. I believed I had successfully closed them since I was directed back to the OnVue application. I ended up working with the system administrator at my company to ensure these would be turned off next time I tried to take my test. My next attempt is TBD, so not sure if that really is the problem or not.
And do you have to pay fees to reschedule your exam for this issue ?
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1 reply by Pierre-Marie FABIN
May 20, 2020 6:34 AM
Pierre-Marie FABIN
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Hi folks,
I'm just in that situation where you can't imagine how I'm frustrated!!!
Right now writing this message I should still be in the middle of my exam planned today. But Proctor (or Pearsonvue, I don't know who is who...) guys through onVue application had interrupted my exam, apologized for this interruption, and send me the below email. He said that onVue was no more working, in the middle of the exam ! but how was it possible it was working for one hour and then stopped !?! It was on my company laptop, yes, and it took 1 hour to be ready starting the exam. My company IT had previously turned off my firewall, and all the apps where turned off in the windows apps manager. However it didn't work... :
Dear Pierre,
Thank you for choosing Pearson VUE!
It appears that the system was unable to complete your testing experience. We sincerely apologize for the inconvenience this has caused and will notify our technical team to research and resolve this matter.
In order to track and resolve this situation, I have opened the following case, 0xxxxxxx3 on your behalf. Our team will investigate what occurred on our end, and will contact you regarding your case within 3 business days. We do encourage you to review the OP Technical Requirements page to ensure your system and internet connection meet our minimum system requirements.
If for any reason we have not contacted you within the timeframe above, please contact us at 1-855-542-6924. You may also visit https://home.pearsonvue.com/Contact-Us.aspx to locate country-specific contact details.
Thank you,
Shaxxxxxx S.
Customer Support Specialist

You can't imagine how frustrating it is to arrive in the middle of you exam being interrupted like that after so many time to get prepared the right date! now I have to expect they will not ask me for re-booking exam fees and that I can re-pass the exam within not so much time to still be ready for the next one...
Pierre
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Austin Wheat Data Sourcing Lead| HERE Technologies Newtown Square, Pa, United States
Apr 28, 2020 4:19 PM
Replying to Amanda Williams
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Thank you for sharing your experience, everyone! Such an exciting option that PMI has provided. I hope it stays around even after COVID :-)
It will be! PMI has indicated that the PMP exam will be available to take at home indefinitely.
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Pierre-Marie FABIN Capital Contracts Projects Manager| ANDRITZ ASSELIN THIBEAU Sotteville-Les-Rouen, Normandie, France
May 11, 2020 9:37 AM
Replying to Stéphane Parent
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Given that you have permission to use your company laptop, I would talk to a system administrator about options: install OnVue for you, give you admin privileges, remote into the laptop, ...
Thx Stéphane, I just called them and they promised to do it the day of the exam.
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Kiran Kumar Ayyalasomayajula Project Manager| S&P Global Hyderabad, India
I passed my PMP exam last week and i also have the same kind of experie nce shard above. Thanks to PMI to conduct online exams in the current crisis.
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1 reply by Stéphane Parent
May 11, 2020 2:13 PM
Stéphane Parent
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Congratulations, Kiran! What surprised you the most?
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
May 11, 2020 1:20 PM
Replying to Kiran Kumar Ayyalasomayajula
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I passed my PMP exam last week and i also have the same kind of experie nce shard above. Thanks to PMI to conduct online exams in the current crisis.
Congratulations, Kiran! What surprised you the most?
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Tayyab Hussain Saudi Arabia
Apr 28, 2020 9:25 AM
Replying to Stéphane Parent
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Just a few additional notes from my online ACP exam:
* You cannot have multiple monitors on your exam-taking computer
* If working from a laptop, plug/pair a mouse
* The pictures around the test area are to show that you don't have close access to prohibited items (phone, calculator, books,...)
* Nobody else is allowed in the exam area while the exam is underway.
* Your cam and mic will be on for the duration of the exam.
* Do not cover your face with your hands.
* Make sure you have layers of clothing. (I was in the basement and started getting cold after an hour.)
Another question regarding online exam for PMI-ACP, is there a facility to mark the questions so that these can be reviewed later ??
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1 reply by Stéphane Parent
May 18, 2020 2:51 PM
Stéphane Parent
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There is, Tayyab.
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
May 18, 2020 9:05 AM
Replying to Tayyab Hussain
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Another question regarding online exam for PMI-ACP, is there a facility to mark the questions so that these can be reviewed later ??
There is, Tayyab.
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Tayyab Hussain Saudi Arabia
Apr 28, 2020 9:25 AM
Replying to Stéphane Parent
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Just a few additional notes from my online ACP exam:
* You cannot have multiple monitors on your exam-taking computer
* If working from a laptop, plug/pair a mouse
* The pictures around the test area are to show that you don't have close access to prohibited items (phone, calculator, books,...)
* Nobody else is allowed in the exam area while the exam is underway.
* Your cam and mic will be on for the duration of the exam.
* Do not cover your face with your hands.
* Make sure you have layers of clothing. (I was in the basement and started getting cold after an hour.)
I appeared in my ACP exam last night and managed to pass it as it showed my congratulations message at the end. It said that I am gonna receive an email in 2-3 days regarding my result and my PMI account is also not updated.

Someone can please share their experience regarding post exam procedure and detailed result announcement.
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1 reply by Stéphane Parent
May 20, 2020 6:28 AM
Stéphane Parent
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Congratulations, Tayyab! I passed my ACP exam on a Sunday. The next day, my ACP showed on My PMI profile. The email followed a day or so later. A few weeks later, I received my printed certificate in the mail.

How was the exam for you?
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
May 20, 2020 5:58 AM
Replying to Tayyab Hussain
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I appeared in my ACP exam last night and managed to pass it as it showed my congratulations message at the end. It said that I am gonna receive an email in 2-3 days regarding my result and my PMI account is also not updated.

Someone can please share their experience regarding post exam procedure and detailed result announcement.
Congratulations, Tayyab! I passed my ACP exam on a Sunday. The next day, my ACP showed on My PMI profile. The email followed a day or so later. A few weeks later, I received my printed certificate in the mail.

How was the exam for you?
...
1 reply by Tayyab Hussain
May 20, 2020 6:51 AM
Tayyab Hussain
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Many thanks for wishes mate.

My exam went smooth. No technical glitches whatsoever. Proctor was very nice and accommodating and didn’t interrupt me during all three hours.

I found exam difficult than what I was expecting. I scored around 75% to 80% in prepcast mock tests and thought I was well prepared.

However, exam was nothing like mock tests. Around 10-15 items, I had no idea and just used the my guess to choose the best answer.

On the other hand, around 20-25 questions were relatively easy and straightforward.

I completed my exam in around 2 hours 45 minutes and spent last 15 minutes to review. Changed couple of answers.

Overall, I would term this exam between medium to difficult and suggest the candidates to appear in quality mock tests bcoz real exam doesn’t test one on definitions but real scenarios.
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Besa Muthuri Senior Portfolio Manager| The Coca-Cola Company Atlanta Georgia, United States
Thank you for sharing this information. It is very helpful as I prepare to take the online exam.
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