Project Management

Please login or join to subscribe to this thread

Ideas on changing a Weak Matrix Organization to a Projectized

linkedin twitter facebook   Organizational Culture  
avatar
Eddie Kim Sr Director, OpEx| HireRight Brea, Ca, United States
Most of you will understand the challenges of executing projects in a weak matrix organization leveraging borrowed resources from functional leaders. How are companies becoming projectized? what are some things PMs can do to transform your organization into a projectized environment?
Sort By:
< 1 2 3 >
avatar
Adrian Carlogea Australia
May 07, 2020 8:16 AM
Replying to Sergio Luis Conte
...
Perhaps I do not answer your question but because I was envolved in leading this type of transformations let me say (including in my actual work place we transformed and we are using both models with focus on gain into agility). What you are talking about is to transform the enterprise architecture. In this case, about a component inside the business architecture: structure. Architecture of a business (a company could have more than one business defined into it) is creating taking into account the strategy. So, which is the strategy behind? Remember: projectized organizations are knowing as "homeless places" for people that work inside projects. I mean, when a project ends, people who work in this project has no other place to return inside the organization except a new project if available. So, it could be good when the strategy is to outsource the creation of solutions, mainly. If not, you are buying a problem because one of the key points is the knowledge will go out with the people.
Hi Sergio,

I fully agree with you on the "homeless places" part. That's probably one of the main reasons why the projectized organization is not a good option for most companies.

The closest you can get to a projectized org is when a company needs a project to be delivered to it but the project is not in its area of competence, for example a railway company who wants a project to upgrade some of its tracks. In this case contingent workers are hired in some form (for instance provided by a contractor or consultancy or freelancers) that deliver the project. Still these contingent workers would never really be part of the organization, they would be part of their own organization or they would be freelancers.

When the company delivers projects with its own staff, in my opinion, the best option is the functional (matrix) organization. The functional departments are great as they can support all the projects in their area of competence and the specialists are all together and can be replaced between them on the projects.

I have seen some companies creating so called functional project teams which are teams inside functional departments. For example one company splited its Windows Team into two teams:
- a BAU Windows Team dealing exclusively with Support incidents
- a Projects Windows Team that was supporting all the Projects that required Windows work.

Both teams reported to a functional manager and PMs have no formal authority over the members of the Projects Windows Team.
avatar
Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
May 07, 2020 4:38 AM
Replying to Adrian Carlogea
...
I was about to write a response but to a large degree you have already captured what I was about to write.

Regarding the maturity of the PMs, many companies hire them as fresh graduates. These Junior PM who may end up managing small projects at the beginning are literally not mature enough to be given formal authority over people that potentially have much more work experience then them.

The Junior PMs in time end up having more project management experience but they would never grow the domain knowledge needed to have formal authority over the organization.

So in my opinion a PM in a projectized organization must be an experienced individual contributor who has moved to management and has risen through the managerial ranks. Someone that is just an expert in project management should not be given formal authority over some parts of the organization, unless of course those "parts" are project management teams or departments.
I would suggest that companies hiring fresh graduates as junior project managers are really assigning project administrators rather than managers regardless of the title applied. In my mind "manager" suggests authority.

I agree that a professional project manager can only truly function and advance in a projectized organization starting as a junior on smaller projects and progressing to project manager on large complex undertakings and ultimately project director maybe at the VP level.

In a purely production shop the role of project manager is, at best, a learning experience but typically time limited (duration of the project).
avatar
Muthukrishnan Ramakrishnan Automation & Validation Engineer| Automation & Validation Solutions Taichung, Taichung, Taiwan
I have worked in a matrix organization of a start-up where the major focus will be on ROI. In my experience, even though PMs gain trust or influence, the management seeks to support functions related tasks to improve productivity. Upon completion of projects, PMs are being asked to support functional activities until there is a new project.

This may not be relevant to the question here but I am just sharing my experience.
avatar
Nguyen Duc Hai Digital Transformation Officer| Vietcombank Ha Noi, Viet Nam
So what's the best answer for this question?
--------
ABC,inc. just hired you as project manager for a new project code name Nautilus. ABC is a weak matrix organization. How do you get cooperation from the project team and stakeholders.

A. By using the project manager expert power.
B. By using the project manager reward power.
C. By using the project manager formal power.
D. By using the project manager referent power.
avatar
Ravi Prakash Singh Senior Project Manager| Motorola Solutions INC Jersey City, Nj, United States
We work in a Weak Matrix Organization where the Project Managers are dependent on the Engineering Manager for resources. As Kiron has mentioned in his comment regarding "strong trusted relationships with the executive layer", we have utilized this strong relationship to bring the PM team and the Engineering team on the table and divide the Engineering resources based on portfolios.

Even though the engineering resources are still shared within portfolios (because of expertise required in a certain area), the engineers are asked to prioritize their work based on the portfolio they are assigned to.

We introduced this structural change last year, and it has been working well so far.
avatar
Tarun Nair Adoor, Kerala, India
I would like to give my opinion in two parts:
1. First I would request you to think, why you feel there is a need of “transformation” from weak matrix to projectized environment. What is your understanding about,”why your organisation has weak matrix” i.e. positives and negatives of being a weak matrix organisation and its sustainability.
Why you feel it would be better to be a projectized organisation and how it will benefit your organisation over week matrix structure.
It is important that you think on these aspects from org. perspective and not only based on few project experience and how it will be sustainable. Few people have already tried to bring some disadvantages of projectized organisations.

2. Transformation is a huge long process. The Project manager in weak matrix org will be a part time role mostly. He or she will have very less authority or influence as project manager to influence and bring any such transformation.
But If the project manager role is done by a senior manager (as it is a part time role) with enough a at organisation level and they can influence executives to trigger some change. It would still need lot of effort and short term and long term goal planning with measuring impact ( both tangible and intangible). Also the check points to ensure it is inline to strategy and gives required benefits to organisation.

-Tarun
avatar
Joshua Yoak Evanston, Il, United States
You have to be careful of what you ask for. I believed projectized orgs were the answer. We went out and hired the best project managers the market had to offer, but they didn't know anything about the business. They couldn't leave behind things they did at their old companies and the business teams ended up working around them.
...
2 replies by Adrian Carlogea and Peter Rapin
May 27, 2020 4:45 PM
Peter Rapin
...
With all due respect I don't believe you hired 'the best project managers in the market" as the best would have to have a basic knowledge of your business. The project managers didn't fail, the strategy that hired them failed.
May 28, 2020 1:04 PM
Adrian Carlogea
...
Many if not most PMs are primarily subject matter experts in project management, having limited business experience in the domain they work. Some say that PMs could in principle easily change the domain in which they are working with not much problems since the project management activities are the same in all the domains. I personally met a construction PM who has moved to IT/Telecom projects.

If a PM was successful in a matrix organization that was because most project related decisions where not taken by them but by the functional managers. In this environment the PM works more as a facilitator for all the project stakeholders.

I have never seen a projectized organization in action but I assume that since there are no functional managers the PM has to make all the decisions and in addition he must also have more advanced business knowledge in the domain that he is working in.

Maybe hiring the best project managers the market has to offer to work in projectized organization is not the best solution if those PMs previously worked in matrix organizations where they did not have a lot of authority.

Maybe for projectized organizations you don't need professional project managers but experienced business/technical people with managerial experience who are assigned as PMs.
avatar
Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
May 27, 2020 10:39 AM
Replying to Joshua Yoak
...
You have to be careful of what you ask for. I believed projectized orgs were the answer. We went out and hired the best project managers the market had to offer, but they didn't know anything about the business. They couldn't leave behind things they did at their old companies and the business teams ended up working around them.
With all due respect I don't believe you hired 'the best project managers in the market" as the best would have to have a basic knowledge of your business. The project managers didn't fail, the strategy that hired them failed.
avatar
Adrian Carlogea Australia
May 27, 2020 10:39 AM
Replying to Joshua Yoak
...
You have to be careful of what you ask for. I believed projectized orgs were the answer. We went out and hired the best project managers the market had to offer, but they didn't know anything about the business. They couldn't leave behind things they did at their old companies and the business teams ended up working around them.
Many if not most PMs are primarily subject matter experts in project management, having limited business experience in the domain they work. Some say that PMs could in principle easily change the domain in which they are working with not much problems since the project management activities are the same in all the domains. I personally met a construction PM who has moved to IT/Telecom projects.

If a PM was successful in a matrix organization that was because most project related decisions where not taken by them but by the functional managers. In this environment the PM works more as a facilitator for all the project stakeholders.

I have never seen a projectized organization in action but I assume that since there are no functional managers the PM has to make all the decisions and in addition he must also have more advanced business knowledge in the domain that he is working in.

Maybe hiring the best project managers the market has to offer to work in projectized organization is not the best solution if those PMs previously worked in matrix organizations where they did not have a lot of authority.

Maybe for projectized organizations you don't need professional project managers but experienced business/technical people with managerial experience who are assigned as PMs.
...
1 reply by Peter Rapin
May 28, 2020 2:22 PM
Peter Rapin
...
The most obvious companies suitable for projectized organizations are professional services companies - architectural, engineering, construction management, software developers (other than in-house). Some government departments or crown corporations may also see an advantage as well.

You may also see hybrid organizations where a company could have parallel structures, functional and project, possibly each reporting to a VP - this would include large companies with continual project activities as well as production mandates. Including petrochemical, oil and gas, power generation, mining, etc.

With a company primarily focused on production with occasional projects, setting up a project organization would most likely not be effective. I would think naming a functional leader as project sponsor with either internal staffer or hired gun as project manager would suite.
avatar
Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
May 28, 2020 1:04 PM
Replying to Adrian Carlogea
...
Many if not most PMs are primarily subject matter experts in project management, having limited business experience in the domain they work. Some say that PMs could in principle easily change the domain in which they are working with not much problems since the project management activities are the same in all the domains. I personally met a construction PM who has moved to IT/Telecom projects.

If a PM was successful in a matrix organization that was because most project related decisions where not taken by them but by the functional managers. In this environment the PM works more as a facilitator for all the project stakeholders.

I have never seen a projectized organization in action but I assume that since there are no functional managers the PM has to make all the decisions and in addition he must also have more advanced business knowledge in the domain that he is working in.

Maybe hiring the best project managers the market has to offer to work in projectized organization is not the best solution if those PMs previously worked in matrix organizations where they did not have a lot of authority.

Maybe for projectized organizations you don't need professional project managers but experienced business/technical people with managerial experience who are assigned as PMs.
The most obvious companies suitable for projectized organizations are professional services companies - architectural, engineering, construction management, software developers (other than in-house). Some government departments or crown corporations may also see an advantage as well.

You may also see hybrid organizations where a company could have parallel structures, functional and project, possibly each reporting to a VP - this would include large companies with continual project activities as well as production mandates. Including petrochemical, oil and gas, power generation, mining, etc.

With a company primarily focused on production with occasional projects, setting up a project organization would most likely not be effective. I would think naming a functional leader as project sponsor with either internal staffer or hired gun as project manager would suite.
...
1 reply by Adrian Carlogea
May 29, 2020 12:47 PM
Adrian Carlogea
...
Hi Peter,

I think when you have permanent employees the projectized organization is almost never suitable even if most of the activities are performed as projects.

From my experience the closest you can get to a projectized organization is when an organization needs a large project but it does not have the competence to deliver it to itself. In these cases a special structure is created within the organization to deliver the project and most team members, many times even the PMs, are some sort of contingent workers such as contractors, consultants, temporary employees.

A typical scenario I know is when a non-IT company needs a major IT project/program to implement a major system. The company may have dedicated IT technical works and IT Project Managers but they are not suitable for such a project. In this case a special temporary structure is created which would be formed mostly of contingent workers that would stay with the company until the project is finished. Many times a Program or Project Director would be appointed which may also be a contingent worker. The structure is usually supervised by a permanent employee that servers as some sort of Major Projects Director/Executive.

Permanent employees of Software Services Companies and other companies would work in a matrix structure reporting to a functional manager and working with multiple PMs. I know a lot of permanent employees working exclusively on projects but still they are part of functional or matrix structures and they don't report to PMs.
< 1 2 3 >

Please login or join to reply

Content ID:
ADVERTISEMENTS

A low voter turnout is an indication of fewer people going to the polls.

- Dan Quayle

ADVERTISEMENT

Sponsors