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Ethics as a competence: the ongoing challenge of the Project Manager.

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Enrique Cappella Partner| Grupo Sinergia & Personal Strenths Latinamerica Sabana, San Jose, Costa Rica
The project management community agrees that ethical behaviors and professional conducts are critical for success. As in any other areas, the development of new behaviors and conducts to show your competence is a real challenge.

Here is an invitation to discuss about this approach and for that purpose I propose to discuss about the following questions:

Can ethics be considered a competency?

What have you personally done to build your personal competence in ethics? For ypour team?

What do you need to do to build a competency for ethics for yourself, for your team?
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Enrique Cappella Partner| Grupo Sinergia & Personal Strenths Latinamerica Sabana, San Jose, Costa Rica
Aug 21, 2020 8:04 PM
Replying to Peter Rapin
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Ethics: "the discipline dealing with what is good and bad and with moral duty and obligation; a set of moral principles: a theory or system of moral values AT THE PRESENT DAY " (merriam-webster).

The key phrase here is: AT THE PRESENT DAY. Values change over time, hopefully for the good. As an example slavery was acceptable not so long ago and now is not - what was once ethical is now unethical. Or was it always unethical but not recognized as such (due to incompetence?)?

I think a person has to be tuned in to today's values and maybe that can be described as competence - Can you adjust, do you recognize the evolution of values? If you are stuck in the past, is it a value issue or a competence issue?

Is competence the ability to see what will be ethical or unethical in the future? Is it ethical to demand behavioral changes when today's society is comfortable with the status quo. Is it ethical to judge another culture against yours?

Lots of questions, few answers.
Hi Peter, yes to many questions. That is the reason I wanted to trigger this discussion. My focus is not on the values that define the behaviors, my focus is: once you decide for our values and once your decide the behaviors that will make visible those values, then the concept of competence raise. Defining competence as the will, the knowledge and the experience to make those new behaviors visible to others.
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Enrique Cappella Partner| Grupo Sinergia & Personal Strenths Latinamerica Sabana, San Jose, Costa Rica
Aug 22, 2020 3:59 PM
Replying to Thomas Walenta
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Enrique

I agree with your hypothesis that ‚ethics‘ is a comptency expressed in expected behaviors (like those written in the PMI code of ethics). These behaviors can be deduced from the values, which are stable and unchanged for centuries, probably thousands of years of humanity developing.

Fairness for example was a key value in the French revolution, the foundation of the US but can also be observed between monkeys. Similar to respect, responsibility and other values.

There is a good article in HBR Jan 2020 about how to become a good person or develop your competency in ethical decisions.

And I published an article on LinkedIn in June 2020 on values.
H Thomas, thank you for your comment and the reference, I will read it.
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Enrique Cappella Partner| Grupo Sinergia & Personal Strenths Latinamerica Sabana, San Jose, Costa Rica
Aug 28, 2020 11:49 AM
Replying to Valerie Denney
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It seems like part of the discussion needs to be centered about the definition of a competence.. A good place to start might be the PMI Competency Development Framework (2017). In that document, a competence is described as

"a cluster of related knowledge, attitudes, skills and other personal characteristics that affects a major part of one's job) i.e. one or more key roles and responsibilities), correlates with performance on the job, can be measured against well-accepted standards, and can be improved by means of training and development" (p. 184).

Further, this document defines the elements of of competences : "They describe, in output terms, actions or outcomes, which are demonstrable and accessable [sic]." (p. 184)

Then the question become whether ethical behavior fits this definition.
Hi Valerie: great contribution, quotes and question. In my mindset the definition you quoted fits my definition, because on can make visible one´s Ethical Values through a set of behaviors. When others see those behaviors is when others will perceive you as an Ethical professional. In other words, you might think you believe in the values, but if you don´t behave accordingly, you will not be perceived as such.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Q: does one establish values and then behave accordingly. or are one's value determined by behavior? Chicken or the egg?
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2 replies by Enrique Cappella and Peter Rapin
Sep 01, 2020 7:33 PM
Enrique Cappella
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Peter, that is a great question, thank you. Please allow me to refelct on that.
A PM can choose to be ethical or not to be ethical. He/she needs to define the values to make choices about behaviors. The Code of Ethics and Professional Conduct defines those values and also defines the aspirational behaviors that will make those values visible to others. So the road map can be pictured as per the following process.
1. Become aware and decide: the sooner you become aware about the importance of Ethics the sooner you start collecting trust and credibility. There is sufficient information, facts, literature, lessons learned and other sources of information that shows the importance of Ethics in Business and personal life. During the last decades, several companies went out of market because of unethical behaviors. Become aware of the need to develop leadership skills and competence, which are sustained upon trust and credibility. And as said above, trust and credibility are gained when you show honesty, responsibility, respect and fairness. Become aware that without leadership you will not be able to create and sustain high performance teams and your possibilities to achieve project success will be threatened.
2. Become passionate about Ethics: the best way to continue is to become passionate about Ethics. Create an internal desire to understand what Ethics is really about and the “Why” and the WIIFM-What is in it for me”. That desire should bring a sense of passion for Ethics into all your decisions. In other words, you must want to develop ethical behaviors.
3. Learn about Ethics: once you make a decision and you are passionate about Ethics, you will be ready to start learning. There are several ways to learn about Ethics. PMI offers a very handy set of tools to obtain the knowledge and you can read, discuss, expose, learn and experience as much as possible. Share with colleagues the new knowledge and learn form their experiences and lessons learned.
4. Practice-practice-practice: the only way to increase your expertise on a new set of behaviors, is to practice and experience the use of the new tools to gain trust, credibility and leadership. It might be useful to use the Demin cycle (Plan – Do – Act - Evaluate) to move yourself into a continuous improvement path, learning from errors and reinforcing the behaviors that help you to create positive results. Practicing and validating with others their perception will help you increase the expertise to show the new behaviors.

Hence the firts thing is to make the decission to adquire the values and then to show the behaviors aligned with the values (walk the talk). You can even build an Individual Development Plan !!!
Sep 02, 2020 9:29 AM
Peter Rapin
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Hers's the rub. Values are subjective. What carries the day - your values as established by careful consideration? Your boss's values based on his/her personal considerations? Corporate values based on compromise and consensus? Or, society values based on historical evolution, political expedience, religious leanings, propaganda?

Are you "ethical" if you behave in compliance with your values that differ from others? If society supports slavery, as it did in the Americas not that long ago, is it ethical to own slaves? If society accepts abortion is it ethical to participate?

Some will argue that "values" need a consensus, others that "values" are very personal.

We have had issues here in Canada with failures of corporations to meet "Canadian values" (ethical lapses) while operating in foreign lands - specifically related to bribery. However these actions (bribery) is a common practice in these foreign lands (not outside their value envelop). Is it appropriate to enforce ones values on another or is that in itself "unethical"?

All I'm saying is that "values" and "ethics" is not a simple issue. As the mas says - its complicated!
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Steve Ratkaj Ontario, Canada
We identify traits within the following categories for managers:

1. Leadership skills
2. Competencies
3. Behaviours

So I would say "ethics" would fall udner behaviours. To that end, "we" (public service employees) have a code of ethics, and there is an oath that is taken when you join which requires a witness and your signature. The Canadian military has of course their own code of ethics they must abide by and follow. They can face disciplinary action and dismissal if they are found guilty. To reinforce the importance of being and acting ethically, all employees within our Department (100,000 plus) are required on an annual basis to participate in an "ethics cascade" where scenarios are presented followed by discussions on what we thought and how we would act in that scenario(s).
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1 reply by Peter Rapin
Sep 01, 2020 9:09 AM
Peter Rapin
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Ethical behavior can be defined as "doing the right thing without a requirement to do so". That is "doing the right thing because its the right thing to do".

When you start putting written Code of Ethics into place, especially with penalties or punishment, compliance is no longer ethical behavior but an avoidance of consequences.

A Code of Ethics is a recognition that people cannot be trusted to do the right thing for ethical reasons - possible because they don't know what's right or they do not chose to do what's right.

I do not believe we should equate ethical behavior with Codes of Ethics.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Aug 31, 2020 9:59 AM
Replying to Steve Ratkaj
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We identify traits within the following categories for managers:

1. Leadership skills
2. Competencies
3. Behaviours

So I would say "ethics" would fall udner behaviours. To that end, "we" (public service employees) have a code of ethics, and there is an oath that is taken when you join which requires a witness and your signature. The Canadian military has of course their own code of ethics they must abide by and follow. They can face disciplinary action and dismissal if they are found guilty. To reinforce the importance of being and acting ethically, all employees within our Department (100,000 plus) are required on an annual basis to participate in an "ethics cascade" where scenarios are presented followed by discussions on what we thought and how we would act in that scenario(s).
Ethical behavior can be defined as "doing the right thing without a requirement to do so". That is "doing the right thing because its the right thing to do".

When you start putting written Code of Ethics into place, especially with penalties or punishment, compliance is no longer ethical behavior but an avoidance of consequences.

A Code of Ethics is a recognition that people cannot be trusted to do the right thing for ethical reasons - possible because they don't know what's right or they do not chose to do what's right.

I do not believe we should equate ethical behavior with Codes of Ethics.
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
I agree with Kiron.
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Enrique Cappella Partner| Grupo Sinergia & Personal Strenths Latinamerica Sabana, San Jose, Costa Rica
Aug 21, 2020 11:32 PM
Replying to Khai Ng.
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I agree with you that ethics can be considered as a competency. From my point of view, "responsibility, respect, fairness, and honesty" can be considered as core competencies in ethics in PM community. I build my competence and encourage my team members to do so by following what the "Code of ethics and Professional conduct" document recommends such as "We accept only those assignments that are consistent with our background, experience, skills, and qualifications.", "We listen to others’ points of view, seeking to understand them", "We provide accurate information in a timely manner"... Ethical competence of a PM can be rated by people around such as leaders, colleagues, and community.
Nguyen: thank you for your insight. Again, my point is that Ethics is essentially a set of values that are visible through behaviors and the choices you make. That is very close to my definition of a competence. Regards.
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Enrique Cappella Partner| Grupo Sinergia & Personal Strenths Latinamerica Sabana, San Jose, Costa Rica
Aug 29, 2020 8:50 PM
Replying to Peter Rapin
...
Q: does one establish values and then behave accordingly. or are one's value determined by behavior? Chicken or the egg?
Peter, that is a great question, thank you. Please allow me to refelct on that.
A PM can choose to be ethical or not to be ethical. He/she needs to define the values to make choices about behaviors. The Code of Ethics and Professional Conduct defines those values and also defines the aspirational behaviors that will make those values visible to others. So the road map can be pictured as per the following process.
1. Become aware and decide: the sooner you become aware about the importance of Ethics the sooner you start collecting trust and credibility. There is sufficient information, facts, literature, lessons learned and other sources of information that shows the importance of Ethics in Business and personal life. During the last decades, several companies went out of market because of unethical behaviors. Become aware of the need to develop leadership skills and competence, which are sustained upon trust and credibility. And as said above, trust and credibility are gained when you show honesty, responsibility, respect and fairness. Become aware that without leadership you will not be able to create and sustain high performance teams and your possibilities to achieve project success will be threatened.
2. Become passionate about Ethics: the best way to continue is to become passionate about Ethics. Create an internal desire to understand what Ethics is really about and the “Why” and the WIIFM-What is in it for me”. That desire should bring a sense of passion for Ethics into all your decisions. In other words, you must want to develop ethical behaviors.
3. Learn about Ethics: once you make a decision and you are passionate about Ethics, you will be ready to start learning. There are several ways to learn about Ethics. PMI offers a very handy set of tools to obtain the knowledge and you can read, discuss, expose, learn and experience as much as possible. Share with colleagues the new knowledge and learn form their experiences and lessons learned.
4. Practice-practice-practice: the only way to increase your expertise on a new set of behaviors, is to practice and experience the use of the new tools to gain trust, credibility and leadership. It might be useful to use the Demin cycle (Plan – Do – Act - Evaluate) to move yourself into a continuous improvement path, learning from errors and reinforcing the behaviors that help you to create positive results. Practicing and validating with others their perception will help you increase the expertise to show the new behaviors.

Hence the firts thing is to make the decission to adquire the values and then to show the behaviors aligned with the values (walk the talk). You can even build an Individual Development Plan !!!
...
1 reply by Valerie Denney
Sep 02, 2020 4:21 PM
Valerie Denney
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So well put Enrique! There are many integrated elements of performing ethically.
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Marcus Udokang Project Manager| Aivaz Consulting Calgary, Alberta, Canada
Ethics is certainly a value or a principle which can be made or not made. Ethics should be able to drive good behaviours and habits.
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