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Ethics as a competence: the ongoing challenge of the Project Manager.

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Enrique Cappella Partner| Grupo Sinergia & Personal Strenths Latinamerica Sabana, San Jose, Costa Rica
The project management community agrees that ethical behaviors and professional conducts are critical for success. As in any other areas, the development of new behaviors and conducts to show your competence is a real challenge.

Here is an invitation to discuss about this approach and for that purpose I propose to discuss about the following questions:

Can ethics be considered a competency?

What have you personally done to build your personal competence in ethics? For ypour team?

What do you need to do to build a competency for ethics for yourself, for your team?
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Aug 29, 2020 8:50 PM
Replying to Peter Rapin
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Q: does one establish values and then behave accordingly. or are one's value determined by behavior? Chicken or the egg?
Hers's the rub. Values are subjective. What carries the day - your values as established by careful consideration? Your boss's values based on his/her personal considerations? Corporate values based on compromise and consensus? Or, society values based on historical evolution, political expedience, religious leanings, propaganda?

Are you "ethical" if you behave in compliance with your values that differ from others? If society supports slavery, as it did in the Americas not that long ago, is it ethical to own slaves? If society accepts abortion is it ethical to participate?

Some will argue that "values" need a consensus, others that "values" are very personal.

We have had issues here in Canada with failures of corporations to meet "Canadian values" (ethical lapses) while operating in foreign lands - specifically related to bribery. However these actions (bribery) is a common practice in these foreign lands (not outside their value envelop). Is it appropriate to enforce ones values on another or is that in itself "unethical"?

All I'm saying is that "values" and "ethics" is not a simple issue. As the mas says - its complicated!
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1 reply by Steve Ratkaj
Sep 03, 2020 7:28 AM
Steve Ratkaj
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Because as you stated values and ethics are subjective, there then is a reason for a "code of ethics" for various "professionals". Will a code change the way an individual acts or behaves, maybe, maybe not, but if they are aware of the consequences like losing their ability to practice their "profession" vis a vis violating that code, they will probably be a little more inclined to "behave" properly. What is interesting, is really the culture of an organization. Is it run and directed by those who are guided by a strong ethical and moral compass or not? One just has to take a look at the recent incidents our PM has been embroiled in over the last couple of years. A good friend once told me, the Japanese have a saying; "The fish rots from the head".
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Peter,
'Values are subjective' - yes but no.

There are globally shared values by most humans, they are a base for group beliefs, culture etc.

Human values are indeed developed thru evolution, they might be embodied in brain circuits you have from birth or they might be transferred by your mother and family and school in your youth. Lisa Feldman Barret gives some background on this in her 2017 book How emotions are made.

Rushworth-Kidder in his book Morale Courage presents his global research about human values and one outcome is that there are 8 core human values shared by everyone (and there might be more):

1. respect
2. accountability
3. fairness
4. honesty
(and these are the 4 values from PMI's code)
5. autonomy
6. community
7. compassion
8. humility

I also have an article on LinkedIn about this.

But yes, among these values everybody has their own interpretation and priority.

I have found that if somebody thinks about other values, they are rather beliefs of their community (like nation, church, corporation).
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1 reply by Peter Rapin
Sep 02, 2020 12:50 PM
Peter Rapin
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These one-word values are subject to interpretation however, I would agree that many people accept these when asked. Significantly less behave accordingly.

This has been the case over the last few years as more and more people tolerate less and less ideal behaviors. The measure is not so much whether you accept these values when asked but do you believe sufficiently to defend these values.

As a current example, in the US over 40% of the citizenry support/tolerate a leader that fails in all 8 categories. Although, as I stated in my opening, these supporters would have varying interpretation of the terms.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Sep 02, 2020 11:03 AM
Replying to Thomas Walenta
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Peter,
'Values are subjective' - yes but no.

There are globally shared values by most humans, they are a base for group beliefs, culture etc.

Human values are indeed developed thru evolution, they might be embodied in brain circuits you have from birth or they might be transferred by your mother and family and school in your youth. Lisa Feldman Barret gives some background on this in her 2017 book How emotions are made.

Rushworth-Kidder in his book Morale Courage presents his global research about human values and one outcome is that there are 8 core human values shared by everyone (and there might be more):

1. respect
2. accountability
3. fairness
4. honesty
(and these are the 4 values from PMI's code)
5. autonomy
6. community
7. compassion
8. humility

I also have an article on LinkedIn about this.

But yes, among these values everybody has their own interpretation and priority.

I have found that if somebody thinks about other values, they are rather beliefs of their community (like nation, church, corporation).
These one-word values are subject to interpretation however, I would agree that many people accept these when asked. Significantly less behave accordingly.

This has been the case over the last few years as more and more people tolerate less and less ideal behaviors. The measure is not so much whether you accept these values when asked but do you believe sufficiently to defend these values.

As a current example, in the US over 40% of the citizenry support/tolerate a leader that fails in all 8 categories. Although, as I stated in my opening, these supporters would have varying interpretation of the terms.
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Valerie Denney Associate Professor| Embry-Riddle Aeronautical University- Worldwide Cleveland, Sc, United States
Sep 01, 2020 7:33 PM
Replying to Enrique Cappella
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Peter, that is a great question, thank you. Please allow me to refelct on that.
A PM can choose to be ethical or not to be ethical. He/she needs to define the values to make choices about behaviors. The Code of Ethics and Professional Conduct defines those values and also defines the aspirational behaviors that will make those values visible to others. So the road map can be pictured as per the following process.
1. Become aware and decide: the sooner you become aware about the importance of Ethics the sooner you start collecting trust and credibility. There is sufficient information, facts, literature, lessons learned and other sources of information that shows the importance of Ethics in Business and personal life. During the last decades, several companies went out of market because of unethical behaviors. Become aware of the need to develop leadership skills and competence, which are sustained upon trust and credibility. And as said above, trust and credibility are gained when you show honesty, responsibility, respect and fairness. Become aware that without leadership you will not be able to create and sustain high performance teams and your possibilities to achieve project success will be threatened.
2. Become passionate about Ethics: the best way to continue is to become passionate about Ethics. Create an internal desire to understand what Ethics is really about and the “Why” and the WIIFM-What is in it for me”. That desire should bring a sense of passion for Ethics into all your decisions. In other words, you must want to develop ethical behaviors.
3. Learn about Ethics: once you make a decision and you are passionate about Ethics, you will be ready to start learning. There are several ways to learn about Ethics. PMI offers a very handy set of tools to obtain the knowledge and you can read, discuss, expose, learn and experience as much as possible. Share with colleagues the new knowledge and learn form their experiences and lessons learned.
4. Practice-practice-practice: the only way to increase your expertise on a new set of behaviors, is to practice and experience the use of the new tools to gain trust, credibility and leadership. It might be useful to use the Demin cycle (Plan – Do – Act - Evaluate) to move yourself into a continuous improvement path, learning from errors and reinforcing the behaviors that help you to create positive results. Practicing and validating with others their perception will help you increase the expertise to show the new behaviors.

Hence the firts thing is to make the decission to adquire the values and then to show the behaviors aligned with the values (walk the talk). You can even build an Individual Development Plan !!!
So well put Enrique! There are many integrated elements of performing ethically.
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Steve Ratkaj Ontario, Canada
Sep 02, 2020 9:29 AM
Replying to Peter Rapin
...
Hers's the rub. Values are subjective. What carries the day - your values as established by careful consideration? Your boss's values based on his/her personal considerations? Corporate values based on compromise and consensus? Or, society values based on historical evolution, political expedience, religious leanings, propaganda?

Are you "ethical" if you behave in compliance with your values that differ from others? If society supports slavery, as it did in the Americas not that long ago, is it ethical to own slaves? If society accepts abortion is it ethical to participate?

Some will argue that "values" need a consensus, others that "values" are very personal.

We have had issues here in Canada with failures of corporations to meet "Canadian values" (ethical lapses) while operating in foreign lands - specifically related to bribery. However these actions (bribery) is a common practice in these foreign lands (not outside their value envelop). Is it appropriate to enforce ones values on another or is that in itself "unethical"?

All I'm saying is that "values" and "ethics" is not a simple issue. As the mas says - its complicated!
Because as you stated values and ethics are subjective, there then is a reason for a "code of ethics" for various "professionals". Will a code change the way an individual acts or behaves, maybe, maybe not, but if they are aware of the consequences like losing their ability to practice their "profession" vis a vis violating that code, they will probably be a little more inclined to "behave" properly. What is interesting, is really the culture of an organization. Is it run and directed by those who are guided by a strong ethical and moral compass or not? One just has to take a look at the recent incidents our PM has been embroiled in over the last couple of years. A good friend once told me, the Japanese have a saying; "The fish rots from the head".
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
If/when ethics is codified then compliance with the code is no longer an ethical decision. And, in reality, codification eliminates the need to be ethical as one is just required to "follow the rules/code". If the contemplated behavior is not specifically covered by the code then it must be ethical as there is nothing saying that it isn't.

Every Code of Ethics should incorporate the phrase - "...including but not limited to..."

Ethics has to go beyond codification - it has to incorporate the ability to judge right from wrong.

If you are looking for a classic Code of Ethics - consider the biblical Ten Commandments, or, even better, the Golden Rule - do unto others as you would have them do unto you.

As a comment on the Japanese saying "the fish has to be dead before rot starts".
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Steve Ratkaj Ontario, Canada
The problem Peter is as you mentioned, it is and can be subjective. What I might see as perfectly "normal" you may find as ethically immoral or visa versa. What is "right" and what is 'wrong"? That is why some guidelines or codes are required sometimes. Ethics and ethical "issues" are often "grey", and that is where one has to rely on their own judgement, and hopefully, their judgement has been influenced on what is in those code of ethics. For example, public servants in the federal government are limited in what they can accept as "gifts" from consultants and industry at large. I forget what the value is, but I believe our counterparts in the USA have very strict guidelines in place. They cannot accept anything, including something like a simple pen. As you are probably aware, here in Canada, it is even the possible perception of wrong doing that can land you in trouble.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
I am not against Codes of Ethics or laws but I am concerned that we, as a society, are becoming too dependent on written directives to govern our behavior. Look at our civic leadership - any country, any level - and the response to bad behavior is "I didn't break any laws", and "the ethics officer said my actions were within the code". Corporations use the same tactic to cover their actions. This is about as far from ethical behavior as one can get.

People should be expected to know what's acceptable behavior without written details. Telling one that they do not have the ability to determine for themselves what is appropriate behavior by providing a written directive is disrespectful at best and insulting of that person's humanity. It also gives them title to do whatever they want outside of the written directives. You take away their accountability for acceptable behavior.

I am more in favor of "Ethical Statements" in lieu of Codes.
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Marco Acquati PM Specialist| MM S.p.A. Monza, Italy
Very interesting discussion. In particular, I wish to tie my contribution to the posts by Peter Rapin and Thomas Walenta. Ethical values can change over time and geography. Even though Thomas is correctly stating that some core human values are shared by everyone. But the interpretation can differ from place to place and from time to time.
I am deeply confident that the real point here is 'visibility'. Everyone is invited to leave his own signature in this world, at the time he is required to live. And this is particularly important in this beginning of the the millennium. Today it is no longer necessary to find the signs of the times, but we live in a time hungry of signs.
Therefore, our ethics shall be translated in actions (or 'signs') which can make our values shine over the people.

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Lisa Hill Senior Project Manager| Hampton Roads Transit Hampton Roads, VA, United States
This is an interesting conversation. I am ethical - I do not practice it, I know right from wrong and know how to determine if something is legal versus illegal and combine the two. Even a child knows when they are doing something that is incorrect because of their inner brain workings and "feelings." Each company, typically has a set of standards which need to be followed, but there is always someone who wants to walk on that tightrope or color outside the lines. A project manager's job is to be on the right side, always, advise higher management and if there is disagreement or someone in higher management wants to color outside the lines, it is our job to note it (memorandum for the record works for me) and keep doing the work required of me -- on the RIGHT side of the issue. I think your ethics can be "refined" and "enhanced" through reading, scenario learning and development, but everyone has a core ethical standard. Is it on the Right side of the issue or are you a tightrope walker, is the question.
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1 reply by Marco Acquati
Sep 16, 2020 12:08 PM
Marco Acquati
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Good question. Tightrope walking is a kind of hypocrisis. Sometimes being on the right side of the issue needs unbalacing and risk. To make the RIGHT choice implies - if necessary - to act against your boss, maybe. Sometimes the right choice does not mean to search for the optimum trade-off.
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