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When should your ERP system go live?

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Maria Hrabikova
Community Champion
Ricany U Prahy, Prague, Czechia
When is a good time /not a good time to go live with your ERP system? Let's consider accounting periods, a fiscal year, and other factors.
What are your lessons learned?
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Kwiyuh Michael Wepngong
Community Champion
Financial Management Specialist | US Peace Corps Yaounde, Centre, Cameroon
Hi Maria, here is my two cents
The ideal time should be at the beginning of an accounting period/fiscal year to avoid passing many adjustment entries .... But some situations may mandate you to launch an ERP in the middle of such a year
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1 reply by Maria Hrabikova
Jan 13, 2021 6:23 PM
Maria Hrabikova
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Good points, KWIYUH. Thank you.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
For each implementation we have a hypercare period before close the project where those periods are included mainly the monthly close for each involved business unit.
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1 reply by Maria Hrabikova
Jan 13, 2021 6:20 PM
Maria Hrabikova
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Thank you for your valuable feedback, Sergio.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Maria -

Avoid any other significant events happening in the affected areas of the company. One of the biggest sources of implementation risk I've run into with many clients is milestone convergence where multiple independent work streams all pick the same time frame to go live.

I'd also avoid the time before and immediately after the major holidays in your country both from a staff availability perspective but also from a mindset and focus perspective.

Kiron
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1 reply by Maria Hrabikova
Jan 13, 2021 6:17 PM
Maria Hrabikova
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Thank you for your input, Kiron, and a great observation on "milestone convergence" - I will bear this point in mind.
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Bob Cunningham West Boylston, Ma, United States
In a manufacturing environment, in the past we have done this at the time of an annual manufacturing shutdown. This allowed select people to start using the system "live" and find bugs while there was really not much manufacturing activity.
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1 reply by Maria Hrabikova
Jan 13, 2021 6:09 PM
Maria Hrabikova
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It makes sense - thank you for sharing your experience, Bob.
I guess that the answer to my question - when is not a good time to go with your ERP system live, would be a peak production period, and, consequently, a need to consider seasonal shift patterns in the manufacturing.
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Maria Hrabikova
Community Champion
Ricany U Prahy, Prague, Czechia
Jan 13, 2021 10:49 AM
Replying to Bob Cunningham
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In a manufacturing environment, in the past we have done this at the time of an annual manufacturing shutdown. This allowed select people to start using the system "live" and find bugs while there was really not much manufacturing activity.
It makes sense - thank you for sharing your experience, Bob.
I guess that the answer to my question - when is not a good time to go with your ERP system live, would be a peak production period, and, consequently, a need to consider seasonal shift patterns in the manufacturing.
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Maria Hrabikova
Community Champion
Ricany U Prahy, Prague, Czechia
Jan 13, 2021 8:06 AM
Replying to Kiron Bondale
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Maria -

Avoid any other significant events happening in the affected areas of the company. One of the biggest sources of implementation risk I've run into with many clients is milestone convergence where multiple independent work streams all pick the same time frame to go live.

I'd also avoid the time before and immediately after the major holidays in your country both from a staff availability perspective but also from a mindset and focus perspective.

Kiron
Thank you for your input, Kiron, and a great observation on "milestone convergence" - I will bear this point in mind.
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Maria Hrabikova
Community Champion
Ricany U Prahy, Prague, Czechia
Jan 13, 2021 7:03 AM
Replying to Sergio Luis Conte
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For each implementation we have a hypercare period before close the project where those periods are included mainly the monthly close for each involved business unit.
Thank you for your valuable feedback, Sergio.
avatar
Maria Hrabikova
Community Champion
Ricany U Prahy, Prague, Czechia
Jan 13, 2021 2:48 AM
Replying to Kwiyuh Michael Wepngong
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Hi Maria, here is my two cents
The ideal time should be at the beginning of an accounting period/fiscal year to avoid passing many adjustment entries .... But some situations may mandate you to launch an ERP in the middle of such a year
Good points, KWIYUH. Thank you.
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Adela Tataru Senior Project Manager| Self Employed Vancouver, British Columbia, Canada
In general I would always consider the periods where users would be less impacted by an issue related to the new rollout to minimize risk.

I do not have a lot of experience with a lot of ERP systems, but maybe consider a dry run for a certain period where you would limit the usage and test in real life conditions the tool while restricting maybe some key integrations or users.
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1 reply by Maria Hrabikova
Jan 14, 2021 7:06 PM
Maria Hrabikova
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Good idea, Adela - for example, to perform a dry run of data extraction. Thank you.
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Maria Hrabikova
Community Champion
Ricany U Prahy, Prague, Czechia
Jan 14, 2021 12:41 PM
Replying to Adela Tataru
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In general I would always consider the periods where users would be less impacted by an issue related to the new rollout to minimize risk.

I do not have a lot of experience with a lot of ERP systems, but maybe consider a dry run for a certain period where you would limit the usage and test in real life conditions the tool while restricting maybe some key integrations or users.
Good idea, Adela - for example, to perform a dry run of data extraction. Thank you.
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