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Which definition of complexity is more helpful for you, the one give in PMBoK ed6 (perception of an individual) or ed7 (characteristic of a system)?

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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
PMBoK Guide ed 6 defines
'complexity itself is a perception of an individual based on personal experience, observation, and skill. Rather than being complex, a project is more accurately described as containing complexity.'

and PMBoK Guide ed 7 states
'complexity - a characteristic of program or project or its environment that is difficult to manage ....'

While both statements are true, the ed6 definition wides the view on 'complex' problems.

A phone might be complex for my grandma, but it is simple for my nephew.
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Dear Thomas
Interesting your question.
Thanks for sharing
I am convinced that the definitions do not cancel each other out, on the contrary, they complement each other
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1 reply by Thomas Walenta
Aug 09, 2021 1:11 AM
Thomas Walenta
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Hi Luis,

agree that they are different perspectives on complexity and both can be useful. Which one does apply more to your reality?
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Keith Novak Tukwila, Wa, United States
I would say neither is a correct definition. Complexity is the number of things involved. A housing complex includes a number of houses. It does not mean the houses are difficult.

Complication is degree of difficulty. Something may be very complicated, without many interacting things involved. I suspect that people misuse complexity because complicatedness is not a real word and complexity sounds more academic than degree of difficulty.
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1 reply by Thomas Walenta
Aug 09, 2021 1:19 AM
Thomas Walenta
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Hi Keith

thanks for your comment.
Agree that difficulty may feed into complexity. Besides the sheer number of components, I think their number and type of connections and dynamic behaviour (time factor) also play a role.
Doerner added lack of clarity and multiple goals (purposes) to his definition of complexity.

What is difficult for one person, might be easy for another. This means difficulty also is a perception.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
I'd defer to Dave Snowden for anything related to complexity. Complexity reflects a characteristic of a thing or a situation and just because something is difficult doesn't make it complex.

Kiron
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1 reply by Thomas Walenta
Aug 09, 2021 1:25 AM
Thomas Walenta
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Hi Kiron,

agree, Snowden added a model of complexity and distinguished it from complicatedness.

Now, PMBoK as being a guide to the base of knowledge would be expected to explain these different models. As PMs we need a range of ways to look at things, depending on their usefulness for the situation at hand.

I found it a good strategy to increase complexity in a project, as it creates more options and helps to keep political players out. If you need this.
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Aug 08, 2021 10:08 AM
Replying to Luis Branco
...
Dear Thomas
Interesting your question.
Thanks for sharing
I am convinced that the definitions do not cancel each other out, on the contrary, they complement each other
Hi Luis,

agree that they are different perspectives on complexity and both can be useful. Which one does apply more to your reality?
...
1 reply by Luis Branco
Aug 09, 2021 9:57 AM
Luis Branco
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Dear Thomas
In the PMBOK Guide 7th Edition there is a section that covers: " Models, Methods, and Artifacts".
Two models are proposed to understand the complexity and determine how to make decisions in a complex environment:
- Cynefin framework, created by Dave Snowden
- Stacey Matrix developed by Ralph Stacey
So far, in PMIstandards+, we still haven't found any sense of reference to these two frameworks.
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Aug 08, 2021 11:04 AM
Replying to Keith Novak
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I would say neither is a correct definition. Complexity is the number of things involved. A housing complex includes a number of houses. It does not mean the houses are difficult.

Complication is degree of difficulty. Something may be very complicated, without many interacting things involved. I suspect that people misuse complexity because complicatedness is not a real word and complexity sounds more academic than degree of difficulty.
Hi Keith

thanks for your comment.
Agree that difficulty may feed into complexity. Besides the sheer number of components, I think their number and type of connections and dynamic behaviour (time factor) also play a role.
Doerner added lack of clarity and multiple goals (purposes) to his definition of complexity.

What is difficult for one person, might be easy for another. This means difficulty also is a perception.
avatar
Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Aug 08, 2021 5:48 PM
Replying to Kiron Bondale
...
I'd defer to Dave Snowden for anything related to complexity. Complexity reflects a characteristic of a thing or a situation and just because something is difficult doesn't make it complex.

Kiron
Hi Kiron,

agree, Snowden added a model of complexity and distinguished it from complicatedness.

Now, PMBoK as being a guide to the base of knowledge would be expected to explain these different models. As PMs we need a range of ways to look at things, depending on their usefulness for the situation at hand.

I found it a good strategy to increase complexity in a project, as it creates more options and helps to keep political players out. If you need this.
avatar
Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Aug 09, 2021 1:11 AM
Replying to Thomas Walenta
...
Hi Luis,

agree that they are different perspectives on complexity and both can be useful. Which one does apply more to your reality?
Dear Thomas
In the PMBOK Guide 7th Edition there is a section that covers: " Models, Methods, and Artifacts".
Two models are proposed to understand the complexity and determine how to make decisions in a complex environment:
- Cynefin framework, created by Dave Snowden
- Stacey Matrix developed by Ralph Stacey
So far, in PMIstandards+, we still haven't found any sense of reference to these two frameworks.
avatar
Keith Novak Tukwila, Wa, United States
Thomas,
My apologies for the long reply, but my head was churning all night over the statement: “Difficulty may feed into complexity” One could say I "geeked out" over the distinction, but the science of systems is what I do:

I would not use those words at all and I would say you have that precisely backwards. That statement is equivalent to effect leads to cause. Difficulty is not a component of complexity, but rather complexity is a component of difficulty.

The term complexity pre-dates formal PM by over 200 years and the word roots from the Latin essentially make it *the organization of intertwined things*. Etymology aside, what people often misuse the word to mean is essentially the perception of how much Work that causes, where Work may be defined in the classic physics terminology as:

Work = Force * Distance.

In that equation, complexity is really an element of Distance. Difficulty itself (the perception), can both be seen as the force required at individual intervals along the distance, or as the total area under the curve, i.e. the sum total of Work.

Putting my Systems Engineering hat on, if you were to decompose a project as a system of interconnected nodes representing performers of actions, edges representing communication channels, and interfaces where some processes combine information between nodes across the edges, the complexity is literally the organization of the interwoven items.

Complexity may be considered a component of Distance in the formula for Work a couple ways. Multiple things may occur simultaneously at individual nodes where complexity would represent horizontal layers of total work at each time interval (a sandpile chart).

I do agree with your statement that complexity is also often time dependent, as time is required to cross any distance. A process with many steps will then accumulate Work over time, where complexity could be seen as vertical slices of the total area in a graph of Work. Force (degree of effort) required at any time interval however, is a separate variable than the number of places and times where force must be applied.

How much force is required and the total energy output is where our perceptions enter regarding how complexity creates Work. This is where some people add meaning to the term to describe not complexity itself, but rather the perception of how much Work it creates.

In reality, you may have systems with a high degree of complexity, but very well ordered and easy to manage. A crystalline structure is a classic example from nature; complex yet elegant in its simplicity.

A far less complex system with more chaotic interfaces may be far more difficult to control. When the PMBOK provides their definition of communication channels, there is an edge between every 2 nodes and the number of channels grows exponentially. In PM, we can limit the communication channels (e.g. working through a chain of command) to reduce the overall difficulty through reducing complexity.

I also agree to an extent with what you say about increasing complexity may be beneficial. You can leverage complexity by picking the right nodes and edges to reduce the total work, even though the general perception of complexity is that it leads to greater difficulty. Well architected systems do this by design.

This is an example of where PMI and others takes terms and modify them for their own usage and brand differentiation, diverging from other bodies of knowledge where the terms are more precise.

My aim is not to be pedantic here either. Using different terms for the same thing creates a lot of confusion, particularly across language barriers, and is why mathematicians and engineers use very precise terms.

Best Regards,
Keith
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1 reply by Thomas Walenta
Aug 10, 2021 2:03 PM
Thomas Walenta
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Hi Keith,

wow, appreciate your elaboration. Very much.
On the one hand, I am glad I gave you some challenge, on the other hand, you also create some new food for thought. Thanks.

While I agree with you on some things, I also have different views on others.

As agent provocateur, let me focus on the differences, I hope these will give reason for others to chime in or at least extend their views. It also is shorter and more interesting.

Being a mathematician, I learned logical thinking and persistence in university 40 years ago and this mindset helped me being a systems engineer and understanding systems in a wider sense. It is necessary but not sufficient to gain wisdom.

When I switched to project management, I understood life it is a business with humans and systems thinking/rationality is only one aspect or set of mind. Others are human perceptions, and behaviours, our biases and moods but also the behaviours and capabilities of human groups, tribes, swarms. To see life merely as a system, cause/effect driven and linear is oversimplification (and we need this sometimes) and leads to failure.

So I see complexity more often NOT as a feature of a system but as a perception of humans looking at this system. Rarely people would say the a crystalline structure is complex, when they perceive it as beautiful, harmonic and hence simple. They grasp it even if they do not understand each detail. Every aha-effect makes complexity simple - in our minds.

When I said difficulty feeds into complexity, I meant this not be the only way they relate to each other, also complexity feeds into difficulty, as you elaborate. Think of fractals, the outside becomes inside and vice versa. Or think of iterative lifecycles. Or the egg and the hen. The correlation bias means we tend to look for cause/effect (linearity) when we see a correlation, even if we cannot prove it.

We agree that there is some confusion and some ambiguity over the term and its meaning. I once participated in the 'Navigating complexity' practice guide by PMI, from 2014, and we tried to get some handle on the topic. I was not so content with the result though.

Thomas
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
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Kwiyuh Michael Wepngong
Community Champion
Financial Management Specialist | US Peace Corps Yaounde, Centre, Cameroon
Hi Thomas,
I think different perspectives justifies the correctness of these definitions
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